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For Companies At a Glance
- Tasks: Manage customer accounts and ensure timely payments while building strong relationships.
- Company: Join Microlise, a leading tech company transforming logistics with innovative solutions.
- Benefits: Competitive salary, private medical insurance, 25 days holiday, and great staff perks.
- Why this job: Be part of a dynamic team making a real impact in the finance sector.
- Qualifications: Experience in credit control and excellent communication skills are essential.
- Other info: Great Place to Work certified with opportunities for personal and professional growth.
The predicted salary is between 26000 - 36400 £ per year.
We are looking for a passionate and positive Credit Controller to join our busy Credit Control team, ensuring invoices are paid in full and promptly in line with our agreed SLAs. You will take full ownership of your customer portfolio to understand their individual requirements and payment cycles to ensure cash flow forecasting is accurate. This will be whilst always representing yourself and the Microlise brand professionally.
Do you have excellent communication skills and the ability to negotiate and build relationships with external customers on your ledgers? Are you calm, authoritative and able to show that you can come to a solution that works for both parties involved?
If you have experience in a Credit Control function along with the ability to handle customer queries and work to KPIs, then this is the opportunity for you!
What you will be doing:
- Ownership of the ledger for a portfolio of customers, including the forward chasing of debts to ensure payments are made to terms
- Actively work towards reducing Aged Debt
- Adhere to the company's On-Stop procedure making sure it is strictly followed
- Work with relevant internal teams to ensure the timely resolution of outstanding queries
- Allocate receipts against customer accounts accurately on a daily basis
- Prepare and distribute monthly debtor statements
- Build and maintain strong relationships with the external customers on your ledger
- Ensure data within the Company ERP system is accurately maintained
What we’re looking for:
- Previous experience within a fast-paced credit control team and/or customer complaints role
- Demonstrable experience supporting your team to reduce aged debt and outstanding queries
- Excellent communication skills and confident to challenge where necessary
- Tenacious and target-driven, with experience working to KPI’s
- Knowledgeable in all aspects of credit control including query management
- Excellent team player, combined with the ability to work using own initiative
- Business orientated with first-class customer service skills, both internally and externally
- High level of accuracy and attention to detail with intermediate Excel skills
Though not essential, it would be advantageous if you have:
- Experience in multi-currency and multi-company ledgers would be highly advantageous
- Credit Management qualification is desirable but not essential
Why Microlise?
When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions have probably been used. Our solutions deliver value to many of the UK’s leading grocery retailers and food logistics providers as well as to household names including JCB, Stobarts, Carlsberg, Waitrose, and Royal Mail.
Proudly Midlands-based, Microlise has been operating for over thirty years and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.
Full support and training to ensure you are well-equipped to succeed in your role.
Great Place to Work certified – We have been recognised by the global authority on workplace culture, so come be a part of our success!
Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more!
25 days holiday, excluding bank holidays, increasing with service.
Invested in employee health and well-being with over 20 mental health first aiders in the business.
Employee Assistance Programmes
Free Costco membership, 20% off EE mobile and line rental, and other local discounts
Great staff extras: Easter eggs, yearly BBQ, Christmas gifts and annual staff awards
Free Microlise Cresswell Racing Tickets, support British Superbikes
Executive Box at Motorpoint Arena Nottingham
Recruitment Process
For successful candidates, interviews will take place whilst the advert is still live; so, don’t delay getting your application in!
Credit Controller in Nottingham employer: Microlise
Contact Detail:
Microlise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance sector, especially those who might know about credit control roles. A friendly chat can sometimes lead to job opportunities that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common credit control scenarios. Think about how you would handle customer queries or negotiate payments. The more prepared you are, the more confident you'll feel when it’s time to shine!
✨Tip Number 3
Show off your skills! If you have experience with Excel or managing ledgers, be ready to discuss specific examples during interviews. Highlighting your achievements can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing passionate candidates who are eager to join our team at Microlise!
We think you need these skills to ace Credit Controller in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Credit Controller role. Highlight your experience in credit control, customer service, and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with what we're looking for. Keep it professional but let your personality come through – we love a bit of character!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! If you've reduced aged debt or improved cash flow forecasting in previous roles, make sure to mention it. We’re all about results here at StudySmarter!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Microlise
✨Know Your Numbers
As a Credit Controller, you'll be dealing with figures all day long. Brush up on your financial knowledge and be ready to discuss how you've managed ledgers in the past. Be prepared to share specific examples of how you reduced aged debt or improved cash flow.
✨Showcase Your Communication Skills
Excellent communication is key in this role. Think of examples where you've successfully negotiated with customers or resolved disputes. Practice articulating these experiences clearly, as you'll want to demonstrate your ability to build relationships and handle queries effectively.
✨Understand the Company Culture
Research Microlise and understand their values and culture. Be ready to explain how your personal values align with theirs. This shows that you're not just looking for any job, but that you're genuinely interested in being part of their team.
✨Prepare for Scenario Questions
Expect questions that ask how you'd handle specific situations, like a customer refusing to pay. Think through your approach to problem-solving and conflict resolution. Practising these scenarios can help you feel more confident during the interview.
