At a Glance
- Tasks: Install and service telematics products at customer sites while ensuring top-notch support.
- Company: Join a leading telematics company working with big names like McLaren and Tesco.
- Benefits: Enjoy a company vehicle, private medical insurance, and 33 days holiday.
- Other info: Flexible shifts and full training provided to help you thrive in your role.
- Why this job: Be part of an innovative team making a real impact in the telematics industry.
- Qualifications: Experience in auto electrics or telematics and strong customer service skills required.
The predicted salary is between 31500 - 38500 £ per year.
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We are looking for a Telematics Engineer to provide continued support to our growing and established customer base within Exeter and the surrounding areas. You will have access to many of our benefits, including annual shift allowance in addition to your salary, annual pay reviews, company vehicle, with laptop, mobile phone and tools provided to ensure you are fully equipped in your new role.
Are you an experienced Field Service & Installation Engineer looking for a new opportunity and challenge? How about the opportunity to join a market leading telematics company, that works with many household names, such as McLaren, Tesco, Harrods, Stobarts, JCB, Dominos to name a few!
A Day in the Life of: Ensure Microlise product portfolio is fully integrated into our customers' assets. Timely visits to customer sites to undertake the installation, servicing and continued support of our product suite. Completing survey visits and identifying suitable solutions. Completing QA (quality assurance) visits on Microlise products and peripherals in customer assets. Inventory management. Responsible for the upkeep and safety of your vehicle and all provided tools/equipment. Liaise with customers at all levels. Provide support to your peers and contractor resource where required. Ensure administration is concise, accurate and professional. Adhere to all internal processes and procedures. Report on statistical information when required.
What are we looking for?
- Demonstrable experience in a similar role; auto electrics and/or telematics
- Full UK Driving Licence
- Experience of working to Service Level Agreements and Operational Schedules
- Understanding of vehicle wiring diagrams and ability to interpret these
- Evidence of strong customer service skills with a professional approach
- Good interpersonal and communication skills, with the ability to adjust style to relevant audiences
- Be able to work autonomously, solve problems independently and adhere to agreed processes
- Take pride in what you do ensuring quality and accuracy
- Valid Passport for travel
Working Pattern: This is a field based role working remotely on our customer sites. Our Field Engineers work shifts on a rota basis, including weekends, to suit the requirements of our customers. Full details regarding our working patterns can be discussed at the interview stage, and upon application you will be provided with an example of a typical rota.
What's in it for you? Full support and training to ensure you are well equipped to succeed in your role. Company vehicle, shift allowance, laptop, mobile phone and tools provided. Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more. 33 days holiday, including.
Field Service & Installation Engineer (Field Based) in London employer: Microlise
Microlise is an exceptional employer that prioritises employee growth and well-being, offering a supportive work culture where continuous learning is encouraged. With flexible working hours, a commitment to work/life balance, and a range of benefits including private medical insurance and an EV Car Scheme, employees can thrive both personally and professionally. Join a talented team in the Midlands, where your contributions will directly impact leading retailers and logistics providers across the UK.
