At a Glance
- Tasks: Install and support telematics products at customer sites while ensuring quality and safety.
- Company: Join a leading telematics company working with big names like McLaren and Tesco.
- Benefits: Enjoy a company vehicle, private medical insurance, and 33+ days holiday.
- Other info: Great workplace culture with plenty of perks and career development opportunities.
- Why this job: Be part of a dynamic team making a real impact in the tech industry.
- Qualifications: Experience in auto electrics or telematics and a full UK driving licence required.
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We are looking for a Telematics Engineer to provide continued support to our growing and established customer base within Exeter and the surrounding areas. You will have access to many of our benefits, including annual shift allowance in addition to your salary, annual pay reviews, company vehicle, with laptop, mobile phone and tools provided to ensure you are fully equipped in your new role.
Are you an experienced Field Service & Installation Engineer looking for a new opportunity and challenge? How about the opportunity to join a market leading telematics company, that works with many household names, such as McLaren, Tesco, Harrods, Stobarts, JCB, Dominos… To name a few!
A Day in the Life of… Don’t just take our word for it, read Jack’s story which gives a glimpse into the training, typical day and highlights being an Engineer at Microlise.
What will you be doing?
- Ensure Microlise product portfolio is fully integrated into our customer’s assets
- Timely visits to customer sites to undertake the installation, servicing and continued support of our product suite
- Completing survey visits and identifying suitable solutions
- Completing QA (quality assurance) visits on Microlise products and peripherals in customer assets
- Inventory management
- Responsible for the upkeep and safety of your vehicle and all provided tools/equipment
- Liaise with customers at all levels
- Provide support to your peers and contractor resource where required
- Ensure administration is concise, accurate and professional
- Adhere to all internal processes and procedures
- Report on statistical information when required
What are we looking for?
- Demonstrable experience in a similar role; auto electrics and/or telematics
- Full UK Driving Licence
- Experience of working to Service Level Agreements and Operational Schedules
- Understanding of vehicle wiring diagrams and ability to interpret these
- Evidence of strong customer service skills with a professional approach
- Good interpersonal and communication skills, with the ability to adjust style to relevant audiences
- Be able to work autonomously, solve problems independently and adhere to agreed processes
- Take pride in what you do ensuring quality and accuracy
- Valid Passport for travel
Working Pattern
This is a field based role working remotely on our customer sites. Our Field Engineers work shifts on a rota basis, including weekends, to suit the requirements of our customers. Full details regarding our working patterns can be discussed at the interview stage, and upon application you will be provided with an example of a typical rota.
What’s in it for you?
- Full support and training to ensure you are well equipped to succeed in your role
- Company vehicle, shift allowance, laptop, mobile phone and tools provided
- Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more
- 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of services
- Life Assurance, 4 times your annual salary
- Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway
- Invested in employee health and well-being with over 20 mental health first aiders in the business
- Employee Assistance Programmes
- Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives
- Great Place to Work™ certified – We have been recognised by the global authority on workplace culture, so come be a part of our success
- Best Workplace in the UK™ for Development, Technology, Wellbeing and Women
Recruitment Process
For successful candidates, interviews will take place whilst the advert is still live; so don’t delay getting your application in!
Please note: The successful candidate’s job title will be Technical Hardware Engineer in line with our organisational structure.
Field Service & Installation Engineer (Field Based) in Exeter employer: Microlise
Microlise is an excellent employer that prioritises employee well-being and professional growth, making it a fantastic place for a Senior TMS Solution Consultant. Located in Nottingham, the company fosters a supportive work culture with benefits such as private medical insurance, bonus schemes, and ongoing training opportunities, ensuring that employees can thrive both personally and professionally. With over thirty years of industry experience, Microlise is committed to delivering meaningful and rewarding employment for its team members.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service & Installation Engineer (Field Based) in Exeter
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Microlise as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Microlise and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Microlise’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Field Service & Installation Engineer (Field Based) in Exeter
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Microlise, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Microlise, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Microlise.
How to prepare for a job interview at Microlise
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Microlise offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Microlise but also helps you get a feel for whether you’d thrive in that environment.
