At a Glance
- Tasks: Manage lease workflows and ensure timely delivery of Lease Authorisations.
- Company: Join a dynamic team focused on process excellence in lease operations.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Opportunity for career growth in a fast-paced, innovative setting.
- Why this job: Make a real impact by improving lease processes and working with diverse stakeholders.
- Qualifications: 3-5 years in project coordination, strong communication skills, and attention to detail.
The predicted salary is between 36000 - 60000 £ per year.
The Lease Operations Analyst is responsible for workflow management of the Lease Operations team to ensure the delivery of Lease Authorisations according to the Service Level Agreement (SLA) of our clients' Lease Process. The position will report on the workflow performance of the team against its Key Performance Indicators (KPI) and take action when workflow does not conform to the process. The position will deliver continuous improvement through interaction with Stakeholders and the COO teams responsible for process excellence and quality. The position communicates with Stakeholders when a change will affect the operation of Leases and reports internally on the performance of Lease delivery over their lifetime.
Key Responsibilities
- To check the validity against the SLA of incoming Lease Requests and verification of the content contained within the Request.
- To assign the Lease Request to a Lease Engineer to process along with the KPI for the delivery of information.
- To ensure that the Lease Authorisations are published on time according to the Service Level Agreement.
- To report on Lease Request workflow performance of the team to the Head of Lease Management.
- To detect workflow that falls outside of the process and raise the issue with the relevant teams to address deficiencies.
- To document processes within the team relating to workflow and assist others in defining the overall Lease process.
- To manage the communication flow with the Lease Stakeholders relating to workflow and change that affects the operation of a Lease.
- To set the agenda and drive the daily Lease Operations meeting to report on the status of the workflow, and highlight issues that affect Leases.
- To manage the deactivation of a Lease at the end of the operational life by coordinating with the team and other Lease Stakeholders.
- To prepare the monthly report on the delivery of Leases for use by the COO performance reporting team.
Essential Knowledge and Skills:
- 3 to 5 years experience in a project coordination role.
- Strong recording and documentation skills, with an attention to detail and a desire for consistency.
- Excellent interpersonal and communication skills with the ability to build relationships across the business.
- Experience in identifying, addressing and resolving differences between individuals and/or interest groups.
- Delivery of work to an SLA and measuring delivery performance using KPI.
- Regular Reporting on workflow volume and performance against KPI.
- Ability to work independently and take a logical and orderly approach to manage workflow.
- Good working knowledge of MS Office suite.
Desirable Knowledge and Skills:
- Familiarity with Salesforce, MS Visio, MS Power Automate and Blueworks.
Lease Operations Analyst in London employer: Micro IT Global
As a Lease Operations Analyst, you will thrive in a dynamic work environment that prioritises collaboration and continuous improvement. Our company fosters a culture of open communication and professional growth, offering ample opportunities for skill development and career advancement. Located in a vibrant area, we provide a supportive atmosphere where your contributions directly impact our clients' success, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Lease Operations Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work in lease operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of SLAs and KPIs. Be ready to discuss how you've managed workflows in the past and how you can bring that experience to the Lease Operations team.
✨Tip Number 3
Show off your documentation skills! Bring examples of your previous work that highlight your attention to detail and consistency. This will demonstrate your fit for the role and impress potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Lease Operations Analyst in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Lease Operations Analyst role. Highlight your experience in project coordination and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Communication Skills:Since this role involves a lot of communication with stakeholders, make sure to showcase your interpersonal skills in your application. Use examples that demonstrate how you've built relationships and resolved conflicts in the past.
Be Detail-Oriented:Attention to detail is key for this position. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their application is polished and professional.
Apply Through Our Website:We encourage you to apply through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to find all the information you need about the role and our company there!
How to prepare for a job interview at Micro IT Global
✨Know Your SLAs and KPIs
Before the interview, make sure you understand what Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are relevant to the Lease Operations Analyst role. Be ready to discuss how you've managed similar metrics in past roles, as this will show your familiarity with the expectations of the position.
✨Showcase Your Communication Skills
Since this role involves a lot of communication with stakeholders, prepare examples that highlight your interpersonal skills. Think about times when you successfully navigated differences between teams or individuals, and be ready to share those stories during the interview.
✨Demonstrate Attention to Detail
Given the importance of accuracy in lease requests and documentation, come prepared with examples that showcase your attention to detail. You might want to mention specific projects where your meticulousness led to successful outcomes or prevented issues.
✨Familiarise Yourself with Relevant Tools
If you have experience with tools like Salesforce, MS Visio, or MS Power Automate, make sure to mention it. If not, do a bit of research on these tools and be ready to discuss how you would approach learning them quickly. This shows your willingness to adapt and grow in the role.
