At a Glance
- Tasks: Lead technical support for SQL databases and ensure high performance of our AI-driven platform.
- Company: Join MIC Global, a pioneer in embedded insurance technology.
- Benefits: Enjoy remote work flexibility, competitive pay, and work-life balance.
- Other info: Be part of a dynamic team with global impact and growth opportunities.
- Why this job: Shape the future of insurance tech while working with cutting-edge AI and automation.
- Qualifications: Experience in SQL database management and Azure DevOps is essential.
The predicted salary is between 50000 - 65000 £ per year.
MIC Global is a pioneer in the embedded insurance space, protecting millions of lives across 40+ countries. Micology is the technology powerhouse behind this mission, home to our proprietary Intellectual Property and our flagship platform, Leap. Leap is a high-performance, AI-driven engine that enables our partners to embed insurance seamlessly into their digital ecosystems.
This is a high-visibility role focused purely on the Micology platform and our Leap clients. You will be the direct technical point of contact for our customers, ensuring their Leap installations are high-performing, scalable, secure, and resilient. You are not just a "back-room" administrator; you are a proactive technical lead who manages the client relationship from a data and infrastructure perspective, overseeing everything from initial deployment to ongoing optimisation.
MIC Global is seeking a hybrid SQL DBA and Application Support Specialist to join our technical team. This is a critical role responsible for the health, performance, and security of our SQL databases, while providing high-level technical support for our Azure-hosted .NET application stack. You will act as the primary guardian of our data environments, ensuring our insurance platforms remain scalable and resilient. While you are not expected to write code, you must have the technical fluency to navigate a .NET environment to identify and resolve infrastructure or database-related bottlenecks.
You are a technical specialist who is restless in a "maintenance-only" environment. You want to be somewhere where your work directly shapes the company’s trajectory. You are:
- Self-Driven: You don't wait for a ticket to fix a slow query; you proactively monitor the environment and resolve bottlenecks before they impact the customer.
- A Technical Problem Solver: You have a high bar for system performance and "genuine service quality." You understand that in a business built on trust, system uptime is the product.
- Excited by AI & Automation: You aren't interested in manual, repetitive tasks. You want to use automation and intelligent tooling to make our data layer and Azure infrastructure as efficient as possible.
- A Finisher: You move fast and make decisions, but you have the discipline to ensure our SQL environments are SOC 2 compliant and resilient.
Key Responsibilities
- Client-Side Technical Lead: Act as the direct primary contact for Leap clients regarding database health and application performance.
- Deployment & CI/CD Support: Manage and troubleshoot automated deployment pipelines using Azure DevOps.
- Client Installations: Serve as the technical lead for client-side installations, ensuring a smooth transition and high-standard integration.
- Core DBA Management: Full ownership of SQL Server environments, including performance tuning, indexing, backups, and security patching to ensure 100% platform uptime.
- Infrastructure Management: Monitor and maintain the Azure resources (App Services, Azure SQL, Functions) that power the Leap platform.
- Operational Excellence: Identify bottlenecks in the Leap data layer and implement automated maintenance routines to ensure the platform scales with client growth.
Technical Skillset & Experience
- Database Expert: Extensive experience as a SQL Database Administrator (T-SQL, SSMS, Performance Tuning, and Optimization).
- Azure & DevOps: Practical experience with Azure Cloud and Azure DevOps. (Azure DevOps certification is a significant plus).
- Scripting: Strong scripting experience (PowerShell, T-SQL, etc.) to automate deployments and maintenance.
- Application Fluency: Ability to support a .NET tech stack from an infrastructure perspective (identifying errors without the requirement to write code).
- Customer Facing: Excellent communication skills with the ability to explain complex technical issues to client stakeholders.
Work Environment & Benefits
- Remote First: This is a 100% remote role. MIC Global has no physical UK offices, offering you complete flexibility in your work environment.
- Working Hours: While primarily UK business hours, this role supports a global platform. You should expect occasional out-of-hours work to support client needs across different time zones.
- Compensation for Out-of-Hours: Any out-of-hours work will be compensated through flexible working hours or an additional day off in lieu, ensuring we set the right expectations for work-life balance from day one.
SQL DBA & Application Support Specialist employer: Micro Insurance
MIC Global is an exceptional employer, offering a fully remote work environment that provides unparalleled flexibility for its employees. With a strong focus on innovation and technology, the company fosters a culture of proactive problem-solving and continuous improvement, ensuring that team members can directly influence the trajectory of the business. Employees benefit from competitive compensation, including flexible hours for out-of-hours work, and have ample opportunities for professional growth within a pioneering organisation in the embedded insurance space.
StudySmarter Expert Advice🤫
We think this is how you could land SQL DBA & Application Support Specialist
✨Tap into Local Tech Meetups
Get yourself to local tech meetups or database management conferences. It's a really great way to meet industry professionals and potentially uncover unadvertised full-time roles. When chatting with people, mention your skills and interests in database management; you never know who might be looking for someone just like you!
✨Contribute to Open Source Projects
Diving into open-source projects can not only sharpen your database skills but also get you noticed by employers. Many companies look for candidates who actively contribute to projects – it shows initiative and a real passion for the field. Plus, it's a perfect excuse to connect with other developers and expand your professional network.
✨Utilise Professional Bodies
Sign up for professional bodies related to database management, like the British Computer Society. They often host events and networking opportunities that can lead directly to job openings in the full-time market. Plus, it adds a nice touch to your professional profile!
✨Showcase Your Skills in a Public Portfolio
As you’re on the hunt for that full-time role, make sure to have a public portfolio that displays your best database projects. This can easily set you apart from the competition. And when you apply for roles, definitely mention it – it shows employers you mean business and are proud of your work!
We think you need these skills to ace SQL DBA & Application Support Specialist
Some tips for your application 🫡
Show off your database skills:When applying for a full-time role in database management, it’s super important to highlight your skills with specific database technologies like SQL, NoSQL, or any relevant data visualisation tools. We want to see how you've used these tools in real projects, so don't shy away from detailing your hands-on experience!
Tailor your CV for data:Make sure your CV is structured clearly, focusing on your previous experience in database management. Use specific metrics to demonstrate your impact, like how you improved data retrieval times or reduced errors. This isn't just about what you've done; it’s about what you’ve achieved with your skills!
Craft a compelling cover letter:In your cover letter, share what excites you about database management and how you can contribute to Micro Insurance. Mention any relevant projects where you tackled challenges or implemented new solutions. Let us know why you want to join our team and how your passion aligns with our goals.
Document your projects:If you've worked on interesting database projects—maybe during your studies or in previous roles—be sure to include those in your application. If you can, link to a portfolio or GitHub repo where we can see examples of your work. Having a tangible showcase of your skills will really make your application stand out!
How to prepare for a job interview at Micro Insurance
✨Brush Up on Database Tools
Make sure you're well-versed with popular database management systems like MySQL, PostgreSQL, or MongoDB. Incorporating real-world examples of how you've used these tools in past projects will show that you can put theory into practice, which is something Micro Insurance will definitely appreciate.
✨Know Your SQL Inside Out
Get ready for some technical questions focused on SQL queries and database design. We should anticipate coding challenges where you might need to optimise queries or design a database schema on the spot. Practising these problems will build our confidence to impress in the interview.
✨Demonstrate Problem-Solving Skills
Besides just technical know-how, be prepared to answer scenario-based questions that test your critical thinking and problem-solving abilities. Think about how you would approach data integrity issues or handle performance bottlenecks — Micro Insurance will want to see your analytical side!
✨Show Your Collaboration Spirit
Since this is a full-time role, it's crucial to highlight how you've collaborated with cross-functional teams or contributed to team projects in the past. Emphasising our interpersonal skills will demonstrate that you’re not just a tech wizard, but also a team player who fits well with Micro Insurance's culture.
