Seeking a PM TL to be a true leader to a team of 10, sole focus on supporting (you won't be managing a portfolio)!
Posted: 22nd July, 2026
Role Overview
We’re seeking a Property Management Team Leader to guide, mentor, and inspire our high-performing Property Management team. This is a hands‑on leadership role where your sole focus is to provide support and guidance to your team (no portfolio). We are seeking an experienced, knowledgeable and approachable team leader to lead a team of 10, reporting into the General Manager of Property Management.
Responsibilities
- Mentor, train, and support a team made up of Property Managers, Property Consultants and a BDM
- Oversee day‑to‑day property management operations with a focus on quality service and compliance
- Ensure Rental Providers are kept up to date, arrears are managed, and inspections/reviews are completed on time
- Represent clients at VCAT hearings and manage tribunal paperwork when required
- Drive new business opportunities and minimise lost managements
- Provide hands‑on support by covering Property Managers when needed
- Other ad‑hoc duties in line with a Team Leader
What you’ll bring
- Extensive experience in residential Property Management and a deep understanding of the Residential Tenancies Act
- Prior Team Leader experience in Property Management
- Strong leadership, mentoring and problem‑solving skills
- Excellent communication skills with the ability to handle demanding situations professionally
- High attention to detail and strong organisational skills
- Current Agent’s Representative Certificate (essential)
Benefits
- Admin support for PMs from Property Consultants and a dedicated Finance PM team, including allocation of funds, routine support, open processes, application processing, compliance
- Support from 2IC and a General Manager
- Continuous opportunities to grow & learn, with questions answered promptly
- Process‑driven working environment with strong corporate backing and a reputable market presence
- Robust Wellbeing Program: monthly corporate massages, EAP support, flu shots, and discounts at local gyms and coffee shops
- Reward and Recognition program with monthly Values & Customer Service awards
- Clear and open pathways for growth within the business are encouraged and fostered
- Social events: EOFY party, Christmas celebrations, team‑building events, and an annual charity gala
- Access to internal systems training, industry best practices, and compliance updates
To be eligible to apply for this role you must be legally permitted to work in Australia full‑time and successfully pass a police check.
Team Leader - Property Management employer: MICM
At MICM, we pride ourselves on being an excellent employer, offering a supportive and collaborative work culture that values professionalism and exceptional service. As a Night Concierge in our Melbourne residential tower, you will benefit from comprehensive on-the-job training and clear career pathways, ensuring your growth and development within the company. Join us to be part of a team that prioritises employee well-being and fosters a welcoming environment for both staff and residents.
