At a Glance
- Tasks: Lead and inspire a dynamic team in property management without managing a portfolio.
- Company: Join a reputable company with a strong market presence and supportive culture.
- Benefits: Enjoy admin support, wellbeing programs, and opportunities for professional growth.
- Other info: Participate in fun social events and enjoy a process-driven work environment.
- Why this job: Make a real impact by mentoring and guiding a high-performing team.
- Qualifications: Experience in property management and proven leadership skills required.
The predicted salary is between 42000 - 50000 £ per year.
We’re seeking a Property Management Team Leader to guide, mentor, and inspire our high-performing Property Management team. This is a hands-on leadership role where your sole focus is to provide support and guidance to your team (no portfolio). We are seeking an experienced, knowledgeable and approachable team leader to lead a team of 10, reporting into the General Manager of Property Management.
Responsibilities
- Mentor, train, and support a team made up of Property Managers, Property Consultants and a BDM
- Oversee day-to-day property management operations with a focus on quality service and compliance
- Ensure Rental Providers are kept up to date, arrears are managed, and inspections/reviews are completed on time
- Represent clients at VCAT hearings and manage tribunal paperwork when required
- Drive new business opportunities and minimise lost managements
- Provide hands-on support by covering Property Managers when needed
- Other ad-hoc duties in line with a Team Leader
What you’ll bring
- Extensive experience in residential Property Management and a deep understanding of the Residential Tenancies Act
- Prior Team Leader experience in Property Management
- Strong leadership, mentoring and problem-solving skills
- Excellent communication skills with the ability to handle demanding situations professionally
- High attention to detail and strong organisational skills
- Current Agent’s Representative Certificate (essential)
Benefits
- Admin support for PMs from Property Consultants and a dedicated Finance PM team, including allocation of funds, routine support, open processes, application processing, compliance
- Support from 2IC and a General Manager
- Continuous opportunities to grow & learn, with questions answered promptly
- Process-driven working environment with strong corporate backing and a reputable market presence
- Robust Wellbeing Program: monthly corporate massages, EAP support, flu shots, and discounts at local gyms and coffee shops
- Reward and Recognition program with monthly Values & Customer Service awards
- Clear and open pathways for growth within the business are encouraged and fostered
- Social events: EOFY party, Christmas celebrations, team-building events, and an annual charity gala
- Access to internal systems training, industry best practices, and compliance updates
To be eligible to apply for this role you must be legally permitted to work in Australia full-time and successfully pass a police check.
Team Leader - Property Management in London employer: MICM
At MICM, we pride ourselves on being an excellent employer, offering a supportive and collaborative work culture that values professionalism and exceptional service. As a Night Concierge in our Melbourne residential tower, you will benefit from comprehensive on-the-job training and clear career pathways, ensuring your growth and development within the company. Join us to be part of a team that prioritises employee well-being and fosters a welcoming environment for both staff and residents.
StudySmarter Expert Advice🤫
We think this is how you could land Team Leader - Property Management in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like MICM.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like MICM? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit MICM's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Team Leader - Property Management in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Team Leader - Property Management role at MICM, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at MICM
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where MICM operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to MICM. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at MICM.
