At a Glance
- Tasks: Lead daily operations of a premium residential community in Melbourne CBD/Southbank.
- Company: Join MICS, a top residential property group known for exceptional service.
- Benefits: Enjoy autonomy, support, and opportunities for long-term career growth.
- Other info: Be the trusted face of the building and thrive in a diverse role.
- Why this job: Make a real impact on residents' lives in a dynamic environment.
- Qualifications: Experience in building management or related fields with strong customer service skills.
The predicted salary is between 40500 - 49500 £ per year.
Lead the day-to-day operations of a premium residential community in Melbourne CBD/Southbank. Be the driving force behind a thriving residential community. At MICS, we believe great buildings are about more than bricks and mortar. They're about creating safe, well-maintained and welcoming communities where residents genuinely love to live.
As the building management division of one of Melbourne's leading residential property groups, we are recognised for delivering exceptional service, strong stakeholder relationships and operational excellence across a portfolio of residential communities. We're now seeking an experienced and customer-focused Building Manager to join our team at one of our premium CBD/Southbank properties.
This is far more than a facilities management role. You'll be the trusted face of the building, balancing resident relationships, contractor management, maintenance coordination and operational oversight to ensure the property continues to perform at its best.
Why You'll Love This Opportunity- Work within a respected and established residential property group
- Take ownership of a premium residential asset
- Enjoy a diverse role combining people leadership, facilities management and community engagement
- Autonomy to make decisions and drive positive outcomes
- Support from an experienced Operations Manager and broader team
- Opportunity to build a long-term career within a stable organisation
- Make a genuine impact on the resident experience every day
The Opportunity
Reporting to the Operations Manager, you'll be responsible for the day-to-day management and operational performance of a residential community in Melbourne's CBD/Southbank precinct. You will work closely with residents, contractors, Owners Corporation Managers and committees to ensure the building is presented to the highest standard, operates efficiently and delivers an exceptional living experience.
Key responsibilities include:
- Managing daily building operations and resident enquiries
- Coordinating planned and reactive maintenance programs
- Conducting regular inspections of common areas, plant and building services
- Monitoring essential services, lifts, HVAC, security, fire and life safety systems
- Managing contractors, inductions, site access and performance standards
- Supporting compliance requirements and maintenance reporting
- Assisting with capital works, building improvement projects and sustainability initiatives
- Monitoring access control, security systems and CCTV operations
- Managing resident communications and building portal requests
- Attending meetings and providing operational updates to key stakeholders
- Supporting site teams and driving a positive building culture and community environment
About You
We're looking for someone who takes pride in delivering exceptional service, building strong relationships and maintaining high standards across every aspect of a property. You’ll bring:
- Previous experience in Building Management, Facilities Management, Property Management or a related role
- Strong knowledge of residential building operations and maintenance practices
- Experience coordinating contractors, service providers and trades
- Outstanding customer service and stakeholder management skills
- Strong written and verbal communication skills
- The ability to build rapport with residents, committees and contractors alike
- Excellent problem-solving skills and a proactive approach
- Strong organisational skills with the ability to manage competing priorities
- Competent skills across Microsoft Office and property management systems
- Experience with access control, CCTV or security systems will be highly regarded
- Leadership or team supervision experience will be viewed favourably
What Success Looks Like
You’ll thrive in this role if you enjoy:
- Being the go-to person for residents and stakeholders
- Taking ownership and finding solutions
- Creating positive resident experiences
- Maintaining high-quality residential environments
- Building strong contractor and stakeholder relationships
- Working in a role where no two days are the same
Join MICS
If you're an experienced Building Manager who enjoys taking ownership, building strong communities and delivering outstanding service, we'd love to hear from you. Please note: this role may require occasional after-hours attendance for emergency situations and operational requirements.
Building Manager | Melbourne CBD & Southbank in London employer: MICM
At MICM, we pride ourselves on being an excellent employer, offering a supportive and collaborative work culture that values professionalism and exceptional service. As a Night Concierge in our Melbourne residential tower, you will benefit from comprehensive on-the-job training and clear career pathways, ensuring your growth and development within the company. Join us to be part of a team that prioritises employee well-being and fosters a welcoming environment for both staff and residents.
StudySmarter Expert Advice🤫
We think this is how you could land Building Manager | Melbourne CBD & Southbank in London
✨Networking in the Right Circles
Dive into communities focused on building systems and supply engineering. Join LinkedIn groups, attend industry-specific trade shows, and don’t shy away from local meetups. These are golden opportunities to connect with industry professionals who could help you land that full-time role at places like MICM.
✨Showcase Your Projects
If you've worked on any projects—big or small—related to building systems, make sure to showcase them! Creating a portfolio or a detailed case study on your approach can do wonders. It’s all about showing prospective employers, like MICM, that you’ve got hands-on experience and a solid understanding of the field.
✨Leverage University Resources
Are you still connected with your university? Tap into their career services! Many universities have relationships with firms in the building systems sector and can provide leads on exclusive job openings. This could be your ticket to landing the full-time job you want.
✨Get Involved in Professional Bodies
Consider joining professional organisations related to building systems and supply engineering. These often have job boards, career development events, and networking opportunities. Engaging with these can significantly increase your visibility to firms like MICM and may help you secure that full-time position sooner!
We think you need these skills to ace Building Manager | Melbourne CBD & Southbank in London
Some tips for your application 🫡
Showcase Your Engineering Skills:In the building systems supply engineering field, make sure to highlight your technical skills in your CV. Include any relevant software certifications or engineering tools you’re proficient with. Demonstrating your ability to use industry-specific technologies can really set you apart!
Quantify Your Achievements:Employers love to see how you've made an impact in your previous roles. When detailing your work experience, try to include quantifiable achievements—like how you improved a system’s efficiency by a percentage or managed a project that saved your last company X amount. This shows you're results-driven and could help us at MICM.
Tailor Your Cover Letter:Don’t just reuse the same old cover letter! Personalise it for the Building Manager | Melbourne CBD & Southbank role at MICM. Talk about your passion for building systems and why this position excites you. We want to see your personality shine through and how you envision contributing to our team.
Include Relevant Projects:If you’ve worked on specific projects related to building systems supply engineering, don’t forget to mention them! Include any reports or case studies that showcase your problem-solving abilities and project management skills. This portfolio of work can really illustrate your expertise to us.
How to prepare for a job interview at MICM
✨Know Your Technical Stuff
For a role in building systems supply engineering, make sure you're clued up about the latest technologies and tools in the field. Brush up on your knowledge of HVAC systems, plumbing, electrical layouts, and any relevant software used in modelling or design.
✨Showcase Real Projects
Since this is a full-time position, the interviewers will be keen to see your relevant experience. Bring along a portfolio that highlights the projects you've worked on, focusing on your role and the impact you had. Be ready to discuss the challenges faced and how you overcame them.
✨Prepare for Scenario-Based Questions
Expect some scenario-based questions during your interview. They may ask how you would approach a specific design challenge or troubleshoot an existing system. Think about examples from your past work where you successfully tackled problems, and be ready to articulate your thought process.
✨Understand the Industry Landscape
It's crucial to have a good grasp of the current trends affecting building systems, like sustainable engineering practices or smart technology integration. Familiarise yourself with recent advancements and be prepared to discuss how they might influence your work at MICM.
