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- Tasks: Prepare delicious hot beverages and provide excellent customer service.
- Company: Award-winning contract catering company serving over 45,500 customers daily.
- Benefits: Birthday off, free lunch, discounts, and development courses with Michelin-starred chefs.
- Why this job: Join a dynamic team and enhance your barista skills while making customers happy.
- Qualifications: Experience in customer service and confidence in using tills.
- Other info: Part-time role with opportunities for paid overtime and career growth.
The predicted salary is between 13 - 16 £ per hour.
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day. We now have an exciting opportunity for a trained Barista to join our team. You know that preparing delicious hot beverages is something of an art form, and you’ll have the communication skills required for your role too – consistently positive, enthusiastic, helpful and ready to adapt to changing service needs. Whether that’s managing the queue if there’s a rush of customers, or serving someone with a food allergy.
Our coffee bar concept rivals major high street competitors both in terms of what we offer, and because our customer service standards are high, and you’ll ensure these standards are always maintained. You see customers as individuals and can readily respond to their requests, ensuring they’re engaged when they arrive at the counter and stay that way until they leave – feeling happy and ready to recommend us to others.
You’ll come to us with confidence in using tills, plus you will know how important good merchandising and stock rotation is – making sure our tempting food is available throughout the day. We’d prefer you to have experience in a service environment dealing with customers, and we will provide you with the training and development you need to grow your career with us.
This role is part-time, working 3 days per week (Tuesday, Wednesday and Thursday) for 7.5 hours per day, with the option to work paid overtime. Salary £15.03/hour - £17,585.10/annum.
Our benefits include:
- An annual day off for your birthday!
- Monthly masterclasses with Michelin-starred chefs.
- Fully funded development courses ranging from levels 2 to 7.
- Discounts and cashback at a wide variety of retail and leisure outlets.
- Cycle-to-work scheme.
- Free lunch every workday!
- 24/7 access to the Mental Health Charter App.
- Enhanced parental leave benefits.
- Paid leave for fertility treatments.
- Grandparent leave to support your loved ones with their new arrival.
Explore all benefits and more by visiting BM Caterers website.
Barista / General Assistant in London employer: Michiel
Contact Detail:
Michiel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista / General Assistant in London
✨Tip Number 1
Get to know the company! Before your interview, check out BM Caterers' website and social media. Understanding their values and what makes them tick will help you connect during your chat.
✨Tip Number 2
Practice your barista skills! If you can, whip up some drinks at home or in a café. Being able to talk about your experience with coffee and customer service will show you're passionate and ready to jump in.
✨Tip Number 3
Be yourself! When you’re chatting with the team, let your personality shine through. They want someone who’s enthusiastic and can engage with customers, so don’t hold back on showing your friendly side.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows you’re keen and appreciate the opportunity, which might just give you the edge over other candidates.
We think you need these skills to ace Barista / General Assistant in London
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee and customer service shine through! We want to see that you understand the art of making a great beverage and how important it is to keep our customers happy.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience. If you've worked in a similar role before, share those stories! We love seeing how your background fits with what we do here at StudySmarter.
Be Personable: Remember, we’re looking for someone who can connect with our customers. Use a friendly tone in your application to show us that you’re approachable and ready to engage with our lovely clientele!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our fantastic team.
How to prepare for a job interview at Michiel
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee beans, brewing methods, and what makes a great cup of coffee. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times you handled difficult situations or went above and beyond for a customer. This will demonstrate your ability to engage with customers and maintain high service standards.
✨Practice Your Communication
Since communication is key in this role, practice speaking clearly and confidently. You might even want to role-play common scenarios you could face as a Barista, like managing a busy queue or addressing a customer's food allergy. This will help you feel more prepared and relaxed during the interview.
✨Understand the Company Culture
Research the company’s values and mission. Be ready to explain how your personal values align with theirs. Showing that you understand their commitment to customer satisfaction and quality service will make you stand out as a candidate who truly fits into their team.
