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- Tasks: Lead the sales office, ensuring top-notch customer service and efficient operations.
- Company: Join the recently refurbished Holiday Inn Hotel Bolton in the heart of the city.
- Benefits: Enjoy free gym access, parking, hotel discounts, meals on duty, and a pension scheme.
- Why this job: Be part of a dynamic team focused on delivering exceptional service and maximizing sales opportunities.
- Qualifications: Looking for someone with hotel sales experience, management skills, and excellent communication.
- Other info: Shifts may include early mornings, late nights, weekends, and bank holidays.
The predicted salary is between 28800 - 43200 £ per year.
Free use of gym + free parking + hotel discounts + food and drink discounts + meals on duty + uniform + reward and recognition scheme + training & development opportunities + pension scheme. The Holiday Inn Hotel Bolton is a recently refurbished City Centre hotel. We are currently recruiting an experienced Sales Office Manager to join the team. The role: Customer-focused, consistently delivering excellent customer service with an informed, friendly, and effective approach. Lead the smooth and efficient running of the sales office and its team, ensuring professional and efficient service for new and existing clients. Ensure rooms, conference, events and weddings business targets for revenue, occupancy, and profit are achieved. Maximize sales opportunities and convert inquiries into confirmed bookings in line with office procedures, including proactive and reactive sales. Handle forecasting, reporting, and all associated financials for the role. The ideal candidate will have: a positive attitude excellent communication skills previous hotel sales experience previous management experience experience of office systems, Microsoft office excellent attention to detail commitment to delivering a high level of customer service flexibility to respond to a range of different work situations Shifts could include early mornings, late nights, weekends & bank holidays. If you feel this is the role for you, please provide a current CV. Only shortlisted applicants will be contacted so if you do not receive a response to an application within 14 days you must assume you have been unsuccessful. No agencies please AMRT1_UKCT
Sales Office Manager employer: Michels & Taylor
Contact Detail:
Michels & Taylor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Office Manager
✨Tip Number 1
Forschung ist der Schlüssel! Informiere dich über die Holiday Inn Hotel Bolton und deren Werte. Zeige in deinem Gespräch, dass du die Kultur des Unternehmens verstehst und wie du dazu beitragen kannst.
✨Tip Number 2
Bereite dich darauf vor, konkrete Beispiele für deine Erfahrungen im Hotelvertrieb zu geben. Überlege dir, wie du erfolgreich Verkaufschancen maximiert und Kundenbeziehungen aufgebaut hast.
✨Tip Number 3
Zeige deine Flexibilität! Da die Schichten variieren können, sei bereit, über deine Verfügbarkeit zu sprechen und wie du dich an unterschiedliche Arbeitszeiten anpassen kannst.
✨Tip Number 4
Betone deine Kommunikationsfähigkeiten! In dieser Rolle ist es wichtig, effektiv mit dem Team und den Kunden zu kommunizieren. Bereite dich darauf vor, wie du in der Vergangenheit erfolgreich kommuniziert hast.
We think you need these skills to ace Sales Office Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Sales Office Manager position. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.
Tailor Your CV: Customize your CV to highlight your previous hotel sales experience and management skills. Use specific examples that demonstrate your customer service excellence and ability to achieve sales targets.
Craft a Compelling Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention how your experience aligns with the job requirements and express your commitment to delivering high-quality customer service.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Michels & Taylor
✨Showcase Your Customer Service Skills
As a Sales Office Manager, delivering excellent customer service is key. Prepare examples from your previous experience where you went above and beyond for clients, demonstrating your friendly and effective approach.
✨Highlight Your Sales Achievements
Be ready to discuss specific sales targets you've met or exceeded in past roles. This will show your ability to maximize sales opportunities and convert inquiries into confirmed bookings.
✨Demonstrate Leadership Experience
Since the role involves leading a team, share your management experiences. Talk about how you motivated your team, handled challenges, and ensured smooth operations in a busy environment.
✨Prepare for Financial Discussions
The role includes handling forecasting and reporting. Brush up on your financial knowledge and be prepared to discuss how you've managed budgets or financial reports in previous positions.
