Hotel Commercial Manager

Ready to lead the commercial agenda?

Park Inn by Radisson Aberdeen is a 185-bedroom hotel in the heart of the city, welcoming a strong mix of corporate, leisure, group and events business.

The hotel has modern meeting and event facilities for up to 200 guests, alongside an on-site restaurant, bar and 24-hour fitness suite.

Its central location, close to Aberdeen’s business, shopping and transport links, creates a strong platform for someone who knows how to turn market opportunities into profitable business.

We are looking for an ambitious and commercially driven Hotel Commercial Manager who knows how to open doors, build influential relationships and convert opportunities into results.

Full-time Permanent - Aberdeen city centre - Immediate Start Available

This is a visible, hands-on commercial leadership role.

You will take ownership of the hotel’s commercial activity across rooms, corporate accounts, meetings and events, groups, leisure business and local partnerships.

Working closely with the General Manager and wider hotel team, you will shape the commercial plan, challenge performance, and create the momentum needed to grow revenue, market share and profitability.

The opportunity

Aberdeen is a relationship-led market.

Success in this role will come from understanding what drives local demand, knowing where the opportunities are and building a network that keeps the hotel front of mind.

You will have the autonomy to develop new business, strengthen key accounts and influence commercial decisions throughout the hotel.

You will be active in the market, visible with clients and closely connected to hotel performance.

This is not a role for someone who wants to manage commercial activity from behind a desk.

• What you’ll lead
• Develop and deliver a focused commercial plan with the General Manager and wider commercial support teams.
• Win new corporate, group, meetings, events and leisure business across Aberdeen and the wider region.
• Build senior relationships with key clients, bookers, local businesses, and commercial partners.
• Grow existing accounts through regular contact, performance reviews, and targeted activity.
• Lead client meetings, hotel show rounds, rate discussions, and commercial negotiations.
• Identify new sectors, partnerships and demand opportunities that can generate profitable revenue.
• Improve enquiry conversion, average spend, repeat business and overall account value.
• Challenge unnecessary discounting and protect rate integrity and profit.
• Use performance data, market intelligence, and competitor activity to drive clear commercial actions.
• Support high-value, complex and strategically important meetings, events, and group enquiries.
• Work closely with operational teams to ensure commercial commitments are realistic and delivered effectively.
• Build commercial confidence across the hotel by keeping teams informed, focused and accountable.
• Represent the hotel at client meetings, networking events, and local business forums.
• What you’ll bring
• Strong experience in hotel sales, commercial management, revenue, meetings and events or a closely related hospitality role.
• A track record of winning business, developing accounts, and building long-term client relationships.
• A strong understanding of hotel revenue, including pricing, demand, segmentation, and conversion.
• The confidence to negotiate, influence and challenge commercial decisions.
• A clear focus on profitable revenue, not simply business volume.
• The ability to interpret performance information and turn it into practical sales activity.
• Experience managing sales pipelines, account plans and commercial reporting.
• The credibility to work with senior clients, hotel leaders and external partners.
• A proactive approach, with the energy to create opportunities rather than wait for enquiries.
• Strong organisation, communication, and follow-up.
• The ability to balance commercial ambition with operational capability and guest experience.

Knowledge of Aberdeen’s corporate, energy, leisure or events market would be a strong advantage.

Experience within a branded hotel environment or using Radisson systems would also be helpful.

About you

• You are commercially sharp, persuasive, and comfortable being accountable for results.
• You enjoy building relationships, but you are equally confident discussing performance, negotiating rates and challenging activity that does not deliver sufficient value.
• You know how to find the story behind the numbers and turn it into action.

You will spot gaps, follow up opportunities and maintain momentum rather than waiting for the market to come to you.

• You will be visible in the hotel and active across the local business community.

You will know when to pursue an opportunity, when to protect the hotel’s commercial position and how to bring colleagues with you.

• This role will suit an experienced commercial professional who wants genuine ownership, direct access to the General Manager and the opportunity to make a measurable impact.
• Hours and working pattern

This is a full-time, permanent, salaried position, usually worked around core business hours.

Flexibility will be required for client appointments, networking events, show rounds, business reviews and key hotel activity.

Some evening, weekend or bank holiday working may be needed where commercially or operationally necessary.

Local travel may also be required for client meetings, networking and business development activity.

What we offer

• Salary of circa £45,000 per annum.
• 33 days’ holiday, including bank holidays.
• Meals on duty.
• Discounted hotel stays and food and drink.
• Workplace pension.
• Employee assistance programme, including wellbeing and mental health support.
• Life assurance.
• Support from experienced sales, revenue, and hotel leadership teams.
• The opportunity to shape the commercial direction of a prominent Aberdeen hotel.
• Progression opportunities into senior sales, revenue, multi-site commercial or hotel leadership roles.

Park Inn by Radisson Aberdeen is locally led and supported by Michels & Taylor, an experienced hotel management company.

This gives you the freedom to lead commercial activity on property, backed by wider specialist knowledge and support.

We welcome applications from people with different backgrounds and experiences. Please tell us if you need any reasonable adjustments during the application or interview process.

No agencies, please. We are managing this recruitment directly and will not accept speculative CVs, candidate introductions, or agency terms in relation to this vacancy.

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