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- Tasks: Deliver exceptional dining experiences by greeting guests, taking orders, and ensuring timely service.
- Company: Join Hotel Indigo Exeter, a boutique hotel blending contemporary design with local charm.
- Benefits: Be part of a dynamic team in a vibrant hotel environment with opportunities for growth.
- Why this job: Experience the thrill of hospitality while creating memorable moments for guests in a historic setting.
- Qualifications: A friendly personality and teamwork skills are essential; previous experience is a plus but not required.
- Other info: Work in a fast-paced environment and maintain high standards of cleanliness and professionalism.
The predicted salary is between 20000 - 28000 £ per year.
Hotel Indigo Exeter is a boutique hotel situated in the heart of Exeter's historic city centre, just a short walk from Exeter Cathedral and the city's renowned shopping and dining districts. The hotel offers a blend of contemporary design and local charm, providing guests with a unique and memorable experience.
A Food and Beverage Assistant at Hotel Indigo Exeter plays a pivotal role in delivering exceptional dining experiences to guests. This position involves various responsibilities aimed at ensuring efficient service and guest satisfaction.
Key Responsibilities:
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Guest Service: Warmly greet guests upon arrival, accurately take orders, and ensure timely delivery of food and beverages. Address any guest inquiries or concerns promptly and professionally.
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Setup and Close Down: Assist in the preparation and closure of the restaurant and bar areas, ensuring that all settings meet the hotel's standards. This includes arranging tables, setting up service stations, and ensuring cleanliness.
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Order Accuracy: Ensure all orders are taken correctly and delivered promptly, maintaining high service standards throughout the dining experience.
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Team Support: Collaborate with team members to ensure the efficient operation of service periods, including breakfast, lunch, and dinner. Assist colleagues as needed to maintain a seamless guest experience.
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Waste Management: Be mindful of waste, seeking ways to utilise all stock effectively and minimise unnecessary waste.
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Maintenance Reporting: Report any faults or defects in equipment or the dining area to the appropriate department to ensure timely resolution.
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Hygiene and Cleanliness: Uphold high standards of cleanliness and hygiene in both the restaurant and back-of-house areas, adhering to health and safety regulations.
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Professional Appearance: Ensure that you are correctly dressed in your uniform, maintaining a professional appearance at all times.
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Interdepartmental Relations: Maintain a professional working relationship with all departments within the hotel to ensure cohesive operations and exceptional guest experiences.
Key Requirements:
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A warm and friendly personality with a commitment to delivering high levels of customer service.
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Good teamwork skills and the ability to work well under pressure in a fast-paced environment.
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Previous experience in a restaurant and/or bar setting is advantageous but not essential.
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A genuine interest in providing hospitality to guests.
This role offers an opportunity to be part of a dynamic team in a boutique hotel setting, contributing to memorable guest experiences in the heart of Exeter.
AMRT1_UKCT
Food and Beverage Casual employer: Michels & Taylor
Contact Detail:
Michels & Taylor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage Casual
✨Tip Number 1
Familiarize yourself with the local area and the unique offerings of Hotel Indigo Exeter. Understanding the hotel's charm and its surroundings will help you connect with guests and provide personalized recommendations.
✨Tip Number 2
Practice your communication skills, especially in a friendly and warm manner. Being able to engage with guests and make them feel welcome is crucial for this role.
✨Tip Number 3
Get comfortable working in a fast-paced environment. You might want to practice multitasking and staying organized, as these skills will be essential during busy service periods.
✨Tip Number 4
Show your enthusiasm for hospitality! Whether it's through volunteering or part-time work in similar settings, demonstrating your passion for providing excellent service can set you apart from other candidates.
We think you need these skills to ace Food and Beverage Casual
Some tips for your application 🫡
Understand the Role: Take some time to thoroughly read the job description for the Food and Beverage Assistant position at Hotel Indigo Exeter. Understand the key responsibilities and requirements to tailor your application accordingly.
Highlight Relevant Experience: If you have previous experience in a restaurant or bar setting, make sure to highlight this in your CV and cover letter. Even if you don't have direct experience, emphasize any customer service roles or teamwork experiences that showcase your ability to work well under pressure.
Show Your Personality: Since the role requires a warm and friendly personality, let your character shine through in your application. Use a conversational tone in your cover letter to convey your enthusiasm for providing excellent hospitality.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, as these can detract from your professionalism and attention to detail.
How to prepare for a job interview at Michels & Taylor
✨Show Your Warmth
Since the role emphasizes a warm and friendly personality, make sure to greet your interviewers with a smile and maintain a positive attitude throughout the conversation. This will demonstrate your commitment to delivering high levels of customer service.
✨Highlight Teamwork Skills
Discuss your previous experiences working in teams, especially in fast-paced environments. Share specific examples of how you collaborated with colleagues to ensure smooth operations, as this is crucial for the Food and Beverage Assistant role.
✨Demonstrate Attention to Detail
Talk about your ability to take accurate orders and ensure timely delivery. You can mention any past experiences where attention to detail made a significant difference in guest satisfaction, showcasing your understanding of order accuracy.
✨Emphasize Hygiene and Cleanliness
Since maintaining high standards of cleanliness is vital, be prepared to discuss your understanding of hygiene practices in food service. Mention any relevant experience or training that highlights your commitment to health and safety regulations.
