At a Glance
- Tasks: Welcome visitors, manage calls, and coordinate hospitality for meetings.
- Company: Join Michelmores LLP, a diverse and inclusive professional services firm.
- Benefits: Gain valuable experience in a supportive environment with a focus on teamwork.
- Other info: Opportunity for personal growth and development in a vibrant office atmosphere.
- Why this job: Perfect for those who love customer service and thrive in a dynamic setting.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 24000 - 28000 € per year.
Opportunity: Receptionist and Client Hospitality Assistant (fixed-term 12 months, 35 hours per week) - Exeter office.
Responsibilities:
- Greeting visitors and allowing entry to the building.
- Answering client telephone calls primarily for Exeter and Sidmouth.
- Monitoring daily requests for client hospitality and preparing orders for meetings (coffee, hot water, cold drinks, biscuits, buffet lunches).
- Coordinating bookings for interview rooms, boardroom, and car parking spaces.
- Creating and ordering business cards across the firm.
- Booking taxis as required.
Qualifications and Skills:
- Recent experience in a front-of-house role within a professional services environment (desirable).
- Experience in hospitality or customer service.
- Knowledge of food hygiene practices (advantageous).
- Grade C or above in Maths and English at GCSE (or equivalent).
- Excellent customer service skills.
- Excellent communication skills, verbal and written.
- Self-motivated and able to work on own initiative.
- Positive, proactive approach.
- Excellent team-working skills.
- Excellent organisational, prioritisation and coordination skills.
- Desire to provide high levels of service.
- Ability to communicate effectively with all levels across the firm.
- Ability to manage high volumes of work.
- Excellent attention to detail.
Michelmores LLP is an Equal Opportunities Employer. We do not discriminate on grounds of race, gender, marital status, age, religion, colour, nationality, ethnic origin, disability or sexual orientation in the selection, recruitment and treatment of our staff.
As part of our recruitment policy, candidates are subject to pre-employment screening checks (DBS, adverse media checks, financial screening, verification of employment history, right to work in the UK, and relevant qualifications and memberships).
For more information, please contact the recruitment team (careers@michelmores.com).
*No agencies please - any agency assistance will be via invitation only. Speculative candidates submitted via agencies without invitation will not be considered.
Receptionist & Client Hospitality Assistant (12-month Fixed Term Contract) in Devon employer: Michelmores
At Michelmores LLP, we pride ourselves on fostering a supportive and inclusive work environment that values each team member's contributions. As a Receptionist & Client Hospitality Assistant in our Exeter office, you will enjoy a collaborative culture, opportunities for professional growth, and the chance to make a meaningful impact by providing exceptional service to our clients. With a commitment to employee development and a focus on work-life balance, Michelmores is an excellent employer for those seeking a rewarding career in a dynamic professional services setting.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist & Client Hospitality Assistant (12-month Fixed Term Contract) in Devon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Michelmores LLP. Understand their values and what they stand for. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you've handled busy situations in the past. Remember, confidence is key!
✨Tip Number 3
Dress the part! First impressions matter, especially in a front-of-house role. Make sure you look professional and polished when you arrive for your interview. It shows that you take the opportunity seriously and are ready to represent the firm.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It not only shows your appreciation but also keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Receptionist & Client Hospitality Assistant (12-month Fixed Term Contract) in Devon
Some tips for your application 🫡
Show Off Your Front-of-House Experience:Make sure to highlight any recent experience you've had in a front-of-house role. We love seeing how you've interacted with clients and managed hospitality tasks, so don’t hold back!
Tailor Your Application:Take a moment to customise your application for this specific role. Mention your customer service skills and any relevant experience in hospitality. We want to see how you fit into our team!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that showcase your skills without unnecessary fluff. Remember, attention to detail is key!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Michelmores
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Receptionist & Client Hospitality Assistant. Familiarise yourself with tasks like greeting visitors, managing client calls, and coordinating hospitality requests. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Customer Service Skills
Since this role heavily relies on excellent customer service, prepare examples from your past experiences where you went above and beyond for clients. Think about how you handled difficult situations or ensured a positive experience for visitors. This will showcase your proactive approach and ability to communicate effectively.
✨Demonstrate Organisational Skills
The job requires strong organisational and prioritisation skills, so be ready to discuss how you manage multiple tasks. You might want to share specific strategies you use to stay organised, such as using checklists or digital tools. This will highlight your ability to handle high volumes of work efficiently.
✨Prepare Questions to Ask
Interviews are a two-way street, so think of insightful questions to ask your interviewers. Inquire about the team dynamics, company culture, or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
