MDR Consultancy are partnering with a long-established manufacturer and distributor of high-quality homeware products, based in Norfolk, to appoint an experienced Operations Manager to lead day-to-day site operations. From production to dispatch, warehouse to compliance - you will be the person who keeps it all moving. Reporting into the UK Sales & Marketing Manager and working with senior leadership, your focus will be on creating consistency, clarity, and a smooth operational flow across the business. This is a hands-on, high-impact role where your ability to lead, deliver and improve will be genuinely valued.
What you’ll be doing:
- Managing site operations across warehousing, production, and logistics
- Taking ownership of planning, performance and output across teams
- Overseeing supply chain coordination, customs and freight documentation
- Leading supplier relationships and procurement via MRP systems
- Maintaining FSC compliance and ensuring H&S standards are consistently met
- Supporting your team’s development, performance and wellbeing
- Acting as the link between production, dispatch and commercial direction
What you’ll bring:
- Experience in manufacturing, logistics or distribution operations
- Strong people management - confident, fair, and hands-on
- A structured approach to planning, processes and team development
- Confidence working with MRP systems for procurement and production flow
- A valid NEBOSH qualification (or equivalent)
- Working knowledge of FSC compliance or similar regulatory standards
- Commercial awareness and a proactive mindset - you see the bigger picture and take ownership of the details
Why apply?
You’ll be stepping into a business that’s well-established, growing steadily, and committed to doing things well. If you enjoy making operations work better - and want the scope to shape and stabilise the day-to-day - this is a brilliant opportunity to lead with clarity and impact.
Apply now or contact Shelley Measures at Michelle Denny Recruitment Consultancy for a confidential chat.
Operations Manager in Diss employer: Michelle Denny Recruitment
MDR Consultancy offers an exceptional work environment for the Operations Manager role, situated in the heart of Norfolk. With a commitment to employee development and a culture that values hands-on leadership, you will have the opportunity to make a significant impact on operational efficiency while enjoying a supportive atmosphere. The company prioritises health and safety compliance and fosters strong supplier relationships, ensuring that your contributions are recognised and rewarded in a growing, well-established business.
Contact Details:
Michelle Denny Recruitment Recruitment Team
