At a Glance
- Tasks: Lead a busy coffee lounge, ensuring excellent service and team development.
- Company: Join Angela's Coffee Lounge, a beloved local spot in Diss.
- Benefits: Competitive salary, profit-related bonus, and a supportive work environment.
- Other info: Enjoy autonomy and opportunities for practical improvements in a dynamic setting.
- Why this job: Make a real impact while maintaining the warmth of a cherished community hub.
- Qualifications: Proven management experience in hospitality and strong leadership skills.
The predicted salary is between 38000 - 38000 £ per year.
Hospitality General Manager Diss, Norfolk | £38,000 negotiable + profit-related bonus | Full time, permanent We're working with Angela's Coffee Lounge, part of John Doe , to find an experienced Hospitality General Manager to lead this busy and much-loved local business in Diss.
This is a hands-on leadership role for someone with strong commercial experience gained within hospitality, restaurants, food and beverage, garden centre hospitality, farm shops, hotels or another busy food-led operation.
Angela's already has a loyal customer base, a strong local reputation and a team that cares.
What it needs now is someone who can bring more commercial focus, structure and consistency to the day-to-day operation, without losing the warmth that makes it what it is.
You'll have real autonomy across the whole business: people, rotas, purchasing, margins, waste, service standards and customer experience.
You'll understand the numbers behind the operation, spot where things could work better and have the confidence to make those changes happen.
Just as importantly, you'll know how to bring the team with you.
This is about making a good business work better, not changing everything that customers already love about it.
What you'll be doing Taking overall responsibility for the day-to-day operation Leading, supporting and developing the team, with clear expectations and accountability Managing staffing levels, rotas and labour costs Monitoring sales, margins and other key performance measures Reviewing purchasing, stock control, pricing and supplier arrangements Reducing waste and identifying opportunities to improve profitability Maintaining high standards of food, drink, service and presentation Ensuring food safety, health and safety and other compliance requirements are met Handling customer feedback and maintaining an excellent customer experience Providing clear operational and financial reporting to the owners Identifying and implementing practical improvements across the business What you'll bring Proven management experience within hospitality, restaurants, food and beverage, food-led retail or another busy customer-facing operation Strong people leadership and team development experience Good commercial awareness, including labour costs, margins, cost control and profitability Confidence using figures, KPIs and performance information to make decisions Experience managing operational standards and customer experience A practical, organised and hands-on management style The confidence to introduce change thoughtfully and positively A coffee shop background isn't essential.
We'd be equally interested in experienced General Managers, Restaurant Managers, Hospitality Managers, Food
Hospitality Manager in Norfolk employer: Michelle Denny Recruitment Consultancy
Jackamans Solicitors is an excellent employer, offering a unique opportunity for a Senior Conveyancer to join a respected and long-established local firm in Diss, Norfolk. With a focus on employee growth and a supportive work culture, this role not only allows for the management of a varied caseload but also provides a pathway for future leadership within the team. The firm values its employees and fosters a collaborative environment, making it an ideal place for those seeking meaningful and rewarding employment.
Contact Details:
Michelle Denny Recruitment Consultancy Recruitment Team
