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- Tasks: Manage and optimise our NetSuite ERP environment while supporting various teams.
- Company: Join MICHELIN Connected Fleet, a leader in sustainable mobility and innovative technology.
- Benefits: Flexible working hours, remote options, and professional development opportunities.
- Why this job: Make a real impact in a fast-paced SaaS environment with cutting-edge technology.
- Qualifications: 2+ years as a NetSuite Administrator and strong problem-solving skills required.
- Other info: Diverse team culture with a focus on growth and work-life balance.
The predicted salary is between 30000 - 42000 £ per year.
We're looking for a proactive and detail-oriented NetSuite Administrator to help manage and optimize our ERP environment as we continue to scale. You'll play a key role in maintaining system integrity, improving workflows, configuring the system, and supporting teams across Finance, Revenue and Operations. In addition, the successful candidate will provide support for other critical back-office tools such as Celigo to ensure smooth operations across business functions. This position emphasises the importance of ensuring high system reliability, contributing to an excellent Net Promoter Score (NPS), enhancing user satisfaction through optimised tools and workflows. This role requires a proactive approach to system management, a collaborative mindset for working across teams and regions, and a strong focus on improving processes to meet business objectives. This role is ideal for someone with NetSuite experience who's ready to take on more ownership, contribute to process improvements, and grow their technical and business systems expertise within a fast-paced SaaS organization.
Responsibilities
- Serve as the primary NetSuite administrator, managing user roles, permissions, profiles, and security settings.
- Support all modules of NetSuite including Suite Billing, NetSuite Planning and Budgeting Module (NSPB).
- Perform regular system maintenance, audits, and data clean-ups.
- Configure NetSuite workflows, saved searches, dashboards, and reports to support business operations.
- Provide day-to-day user support, documentation, and training.
- Assist with integrations between NetSuite and other SaaS tools (e.g., Salesforce, Stripe, Celigo).
- Monitor system performance, troubleshoot issues, and support new feature rollouts.
- Stay current with NetSuite releases and manage the testing of seasonal releases/updates.
- Coordinate with third parties including external support partners.
- Collaborate closely with other MCF regions and Michelin group companies to align systems, processes and strategic objectives; as well as sharing knowledge and best practice.
- Contribute to maintaining and improving the team's Net Promoter Score (NPS) by ensuring the tools are reliable and user-centric, and that you proactively support users to resolve their pain points.
- Manage small projects that may include trialling a new tool, data migration, system integration.
- Support other tools such as Celigo, Salesforce (training will be provided).
Qualifications
- 2+ years of hands-on experience as a NetSuite Administrator.
- NetSuite Administrator Certification.
- Strong understanding of NetSuite core modules (Financials, Order Management, Procurement).
- Experience with workflows, saved searches, and custom fields.
- Excellent communication, problem-solving, and organizational skills.
- Attention to detail and ability to learn quickly.
- Experience of using ticketing systems (e.g., Jira).
- Be proactive and self-driven.
Preferred Qualifications
- Experience in a SaaS or subscription-based business.
- Bachelor's degree in Information Systems, Accounting, Finance, Computer Science, or related field.
- Familiarity with SuiteFlow, SuiteAnalytics, and basic SuiteScript.
- Exposure to integration tools (Celigo, Workato, Boomi, etc.).
- Experience working with Salesforce would be beneficial.
- Strong knowledge of business processes across finance, sales, inventory, and operations.
Netsuite Administrator employer: Michelin
Contact Detail:
Michelin Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Netsuite Administrator
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Michelin Connected Fleet on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by diving deep into NetSuite functionalities. Brush up on your knowledge of Suite Billing and NSPB. Show us you know your stuff and how you can optimise workflows!
✨Tip Number 3
Don’t just talk about your experience; bring examples! Be ready to share specific instances where you improved processes or solved problems in previous roles. We love hearing about real-life impacts!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Michelin Connected Fleet.
We think you need these skills to ace Netsuite Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the NetSuite Administrator role. Highlight your relevant experience, especially with NetSuite modules and any certifications you have. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your proactive approach can contribute to our team. Don't forget to mention your experience with integrations and user support!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate their problem-solving abilities, especially when it comes to improving workflows and system reliability.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at MICHELIN Connected Fleet!
How to prepare for a job interview at Michelin
✨Know Your NetSuite Inside Out
Make sure you brush up on your NetSuite knowledge before the interview. Familiarise yourself with the core modules, workflows, and any recent updates. Being able to discuss specific features or improvements you've implemented in past roles will show your expertise and proactive approach.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in previous positions, especially related to system performance or user support. Highlighting your problem-solving abilities will demonstrate your readiness to handle the day-to-day issues that may arise in this role.
✨Emphasise Collaboration
Since this role involves working across various teams, be ready to discuss your experience collaborating with different departments. Share specific instances where your teamwork led to successful outcomes, as this will align with the company's emphasis on a collaborative mindset.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's goals, team dynamics, and how they measure success in the NetSuite environment. This not only shows your interest in the role but also your desire to contribute to improving processes and achieving business objectives.