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- Tasks: Optimise call centre schedules and enhance operational efficiency.
- Company: Leading mobility company based in Fleet, UK.
- Benefits: Inclusive environment, various benefits, and opportunities for continuous improvement.
- Why this job: Join a dynamic team and make a real difference in call centre operations.
- Qualifications: Degree and experience in scheduling or planning required.
- Other info: Great opportunity for career growth in a respectful workplace.
The predicted salary is between 30000 - 42000 £ per year.
Uma empresa lÃder em mobilidade, localizada em Fleet, Reino Unido, procura um ANALISTA DE DIMENSIONAMENTO / PLANEJAMENTO para otimizar as escalas de trabalho do call center.
A posição requer ensino superior completo e experiência em planejamento de escalas. O candidato ideal trabalhará em um ambiente dinâmico, focando em eficiência e melhoria contÃnua.
Oferecemos diversos benefÃcios, além de um ambiente inclusivo e respeitoso.
Especialista em Dimensionamento de Turnos - Call Center in Fleet employer: MICHELIN France
Contact Detail:
MICHELIN France Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Especialista em Dimensionamento de Turnos - Call Center in Fleet
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Prepare for interviews by researching the company and practising common questions. Show them you’re not just another candidate; you’re genuinely interested in their mission and values.
✨Tip Number 3
Follow up after interviews with a thank-you email. It’s a simple gesture that shows your enthusiasm and keeps you fresh in their minds. Plus, it’s a great way to reiterate your interest!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Especialista em Dimensionamento de Turnos - Call Center in Fleet
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight your experience in shift planning and any relevant skills that show you can optimise call centre schedules effectively.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect fit for our dynamic environment.
Showcase Your Analytical Skills: Since this role is all about optimisation, don’t forget to showcase your analytical skills in your application. Mention any tools or methods you’ve used to improve efficiency in previous roles.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at MICHELIN France
✨Know Your Stuff
Make sure you understand the ins and outs of shift planning and workforce optimisation. Brush up on relevant tools and methodologies that are commonly used in call centres. This will show your potential employer that you're not just a good fit, but that you're genuinely interested in the role.
✨Show Your Problem-Solving Skills
Prepare to discuss specific examples where you've improved efficiency or solved scheduling issues in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you demonstrate your analytical skills and how you can contribute to continuous improvement.
✨Ask Smart Questions
At the end of the interview, don’t shy away from asking insightful questions about the company’s current challenges in shift planning. This shows that you’re proactive and engaged. It also gives you a chance to assess if the company culture aligns with your values.
✨Be Yourself
While it’s important to be professional, don’t forget to let your personality shine through. Companies like to see candidates who will fit into their inclusive and respectful environment. Be honest about your experiences and what you can bring to the team.
