Senior Customer Contracts Coordinator

Senior Customer Contracts Coordinator

Full-Time 40000 - 50000 £ / year (est.) No working from home possible
MICHELIN Connected Fleet

At a Glance

  • Tasks: Coordinate customer contracts and manage stakeholder relationships in a dynamic environment.
  • Company: Join Michelin Connected Fleet, a leader in sustainable mobility and innovative technology.
  • Benefits: Enjoy flexible working, competitive salary, and a focus on work-life balance.
  • Other info: Opportunity for career growth in a supportive and collaborative culture.
  • Why this job: Be part of a team driving change towards sustainable mobility and innovation.
  • Qualifications: Strong communication skills and experience in stakeholder management are essential.

The predicted salary is between 40000 - 50000 £ per year.

Location: Aberford (LS25) Hybrid: 3 days in the office Contract: Permanent

ABOUT OUR COMPANY

As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high-growth, competitive mobility technology industry. Today we serve 70,000 customers and over 600,000 vehicles globally, growing more than 10% per year, and entering at the rate of 3 new markets a year. Our AI (artificial intelligence) technology and ML (machine learning) algorithms ensure all fleet data delivers tangible benefits to our customers. Our insights transform operational efficiency, reducing costs, ensuring the safety of drivers and goods while reducing environmental impact, paving the way to predictive fleet management.

OUR DREAM

We know our planet is at risk and we urgently need to find innovative ways to protect it. At Michelin, pioneering is what we do: We are innovating constantly, to explore new opportunities, with, around and beyond tires to lead the way in sustainable mobility. Our people act for change, with respect, and as leaders. We care about giving people a better way forward. Our dream is rooted in a single purpose: by 2050, Michelin will be recognised as a critical innovation leader that helped humanity conquer new frontiers. And we all work hard every day to realise this dream.

OUR PEOPLE

  • Additional languages such as French, Spanish, or German are advantageous.
  • Strong stakeholder management and relationship-building skills across teams and business areas.
  • Excellent prioritisation, time management, and multitasking abilities to handle competing demands effectively.
  • Strong written and verbal communication skills, with the ability to express ideas clearly and listen actively.
  • A process-driven mindset with exceptional attention to detail and an appreciation for compliance.
  • Resilience under stress, coupled with a team-focused attitude and the ability to provide feedback constructively.

Work-life balance is important to us at Michelin Connected Fleet, so we offer our teams as much flexibility as possible in line with the needs of their role. We trust our teams to know how they work best, combining remote and collaborative working, with a flexible approach to hours. This allows our people the time and space for life outside of work.

Senior Customer Contracts Coordinator employer: MICHELIN Connected Fleet

At Michelin Connected Fleet, we pride ourselves on being an exceptional employer that champions innovation and sustainability in the mobility technology sector. Our hybrid work model promotes a healthy work-life balance, while our commitment to employee growth and development ensures that you will thrive in your role as a Senior Customer Contracts Coordinator. Located in Aberford, you'll be part of a dynamic team dedicated to making a positive impact on the planet, all within a supportive and flexible work environment.

MICHELIN Connected Fleet

Contact Details:

MICHELIN Connected Fleet Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Customer Contracts Coordinator

Tip Number 1

Network like a pro! Reach out to current employees at Michelin Connected Fleet on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

Tip Number 2

Prepare for the interview by researching the company’s values and recent projects. Show us that you’re not just interested in the role but also in how you can contribute to our dream of sustainable mobility.

Tip Number 3

Practice your STAR technique for answering behavioural questions. We love hearing about your past experiences, so structure your answers to highlight your skills in stakeholder management and problem-solving.

Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression and show us that you’re genuinely interested in joining our team.

We think you need these skills to ace Senior Customer Contracts Coordinator

Stakeholder Management
Relationship-Building Skills
Prioritisation
Time Management
Multitasking
Written Communication Skills
Verbal Communication Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Senior Customer Contracts Coordinator role. Highlight your relevant experience and skills that align with our mission at Michelin Connected Fleet. We want to see how you can contribute to our dream of sustainable mobility!

Showcase Your Communication Skills:Since strong written and verbal communication is key for this role, don’t shy away from demonstrating these skills in your application. Use clear and concise language, and make sure your ideas come across effectively. Remember, we value clarity and active listening!

Highlight Your Process-Driven Mindset:We’re looking for someone with a keen eye for detail and a process-driven approach. In your application, share examples of how you've successfully managed compliance and prioritised tasks in previous roles. This will show us you’re ready to handle the demands of the position.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for!

How to prepare for a job interview at MICHELIN Connected Fleet

Know Your Stuff

Make sure you understand the role of a Senior Customer Contracts Coordinator inside out. Familiarise yourself with Michelin's mission, values, and the specifics of their connected fleet management services. This will help you demonstrate your genuine interest in the company and how you can contribute to their goals.

Showcase Your Skills

Highlight your stakeholder management and relationship-building skills during the interview. Prepare examples from your past experiences where you've successfully navigated complex situations or built strong relationships across teams. This will show that you can thrive in a collaborative environment.

Be Process-Driven

Since attention to detail and compliance are crucial for this role, be ready to discuss your process-driven mindset. Share specific instances where your meticulous approach led to successful outcomes, especially in contract management or similar tasks.

Ask Thoughtful Questions

Prepare some insightful questions about the company's future plans, especially regarding sustainability and innovation. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values and career aspirations.