Role: Senior Project Manager
Location: London, Tavistock Square
Hybrid: 3 days in the office
As MICHELIN Connected Fleet, a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions. We are a market leader with over 30 years expertise in a high-growth, competitive mobility technology industry. Today we serve 70,000 customers and over 600,000 vehicles globally, growing more than 10% per year, and entering at the rate of 3 new markets a year. Our AI (artificial intelligence) technology and ML (machine learning) algorithms ensure all fleet data delivers tangible benefits to our customers. Our insights transform operational efficiency, reducing costs, ensuring the safety of drivers and goods while reducing environmental impact, paving the way to predictive fleet management. Backed by Michelin Group and operating under the Michelin Connected Fleet name, we will be a major player in this market in the coming years.
OUR DREAM
We know our planet is at risk and we urgently need to find innovative ways to protect it. At Michelin, pioneering is what we do: We are innovating constantly, to explore new opportunities, with, around and beyond tires to lead the way in sustainable mobility. Our people act for change, with respect, and as leaders. We care about giving people a better way forward. Our dream is rooted in a single purpose: by 2050, Michelin will be recognised as a critical innovation leader that helped humanity conquer new frontiers. And we all work hard every day to realise this dream.
OUR PEOPLE & WAYS OF WORKING
At MICHELIN Connected Fleet, agility is not a word - it’s a lifestyle. We gather entrepreneurial minds who are not afraid to fail fast and learn quickly, every day. We think long term and act short term, we grow fast and love what we do. We believe in an inclusive working environment, building teams with a variety of backgrounds, skills, views and opinions. Among our 400 employees in Europe, we proudly benefit from around 30 nationalities. We thrive because of the diverse background and talent of our people. We nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs.
THE ROLE IN SHORT
The Senior Project Manager – EU Scale & Product Certification is a critical role within Michelin Connected Fleet’s transformation journey.
The role exists to stabilise and industrialise our product landscape, ensuring that historical gaps in certification, homologation and regulatory readiness do not constrain future growth. Acting as the single European reference point for compliance and certifications, this role enables scale across the EU, RSA and Australia, while new product introductions are driven in parallel.
You will operate at the crossroads of Product, Quality, Operations, Legal and Marketing, with high exposure to senior leadership and strong expectations around clarity, ownership and execution.
WHAT WILL I BE DOING:
EU Scale & Regulatory Readiness
- Take full accountability for securing and maintaining all required homologations and certifications to enable scale across the EU, RSA and Australia
- Build a clear, prioritised remediation plan for legacy product compliance gaps, ensuring risks are identified, documented, owned and resolved
- Define and maintain a forward‑looking regulatory roadmap across the 12 countries in which Michelin Connected Fleet operates
Quality & Cross‑Functional Coordination
- Act as the primary entry point for Customer Experience & Services (CxS) Quality, ensuring issues are correctly analysed, prioritised and addressed
- Work closely with Quality leadership and key stakeholders to connect quality signals with product and regulatory actions and ensure that those gets considered for Product roadmap
- Coordinate deliverables across CxS Enablers, MCF EAA Operations and Product teams, ensuring dependencies are managed and timelines respected
Product Evolution & Risk Management
- Translate upcoming regulatory requirements into clear, actionable product evolution requirements
- Ensure product decisions balance speed, compliance, scalability and risk
- Provide regular, structured updates to senior leadership on progress, risks, and mitigation plans
TO BE SUCCESSFUL YOU WILL LIKELY HAVE:
- Extensive experience in regulated technology or industrial environments (mobility, automotive, telematics, IoT or similar)
- Strong track record managing product certification, homologation or regulatory compliance across multiple countries
- Proven ability to operate confidently across Product, Quality, Operations, Legal and Commercial teams
- High credibility with senior stakeholders and comfort influencing without formal authority
- Structured, resilient and pragmatic approach to legacy complexity and risk
- Excellent communication skills, able to simplify complex issues for executive audiences
Work-life balance is important to us at Michelin Connected Fleet, so we offer our teams as much flexibility as possible in line with the needs of their role. We trust our teams to know how they work best, combining remote and collaborative working, with a flexible approach to hours. This allows our people the time and space for life outside of work.
