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- Tasks: Provide top-notch customer support and troubleshoot issues for Swedish-speaking clients.
- Company: Leading mobility tech firm with a focus on innovation and customer satisfaction.
- Benefits: Flexible working arrangements, supportive team culture, and a strong work-life balance.
- Why this job: Join a dynamic team and make a real difference in customer experiences.
- Qualifications: Fluency in Swedish and English, plus 2+ years in customer service.
- Other info: Hybrid role offering a collaborative environment and growth opportunities.
The predicted salary is between 30000 - 42000 £ per year.
A leading mobility technology firm is seeking a Customer Service Agent fluent in Swedish and English to join their team in Aberford. This critical role involves minimizing customer issues through troubleshooting and providing excellent support.
The ideal candidate will have 2+ years in customer service, excellent communication skills, and a collaborative mindset. The firm emphasizes a work-life balance, offering flexible working arrangements within a supportive team environment.
Swedish-Speaking Customer Service Agent – Hybrid Role in Aberford employer: MICHELIN Connected Fleet
Contact Detail:
MICHELIN Connected Fleet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Swedish-Speaking Customer Service Agent – Hybrid Role in Aberford
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We want to show off our problem-solving skills and how we handle tricky situations with customers.
✨Tip Number 3
Show your passion for the role! When we get the chance to speak with the hiring team, let’s express why we love helping customers and how we can contribute to their success.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace Swedish-Speaking Customer Service Agent – Hybrid Role in Aberford
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about being fluent in Swedish and English, make sure to highlight your language proficiency right at the top of your application. We want to see how you can communicate effectively in both languages!
Tailor Your Experience: When you’re listing your previous customer service experience, focus on the bits that show off your troubleshooting skills and how you’ve minimised customer issues in the past. We love seeing real examples of how you’ve made a difference!
Keep It Professional Yet Friendly: Your written application should reflect the collaborative mindset we value here at StudySmarter. Use a friendly tone while keeping it professional – we want to get a sense of your personality as well as your skills!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at MICHELIN Connected Fleet
✨Brush Up on Your Language Skills
Since the role requires fluency in both Swedish and English, make sure you’re comfortable switching between the two languages. Practise common customer service scenarios in both languages to show your versatility during the interview.
✨Know the Company Inside Out
Research the mobility technology firm thoroughly. Understand their products, values, and recent developments. This will not only help you answer questions more effectively but also demonstrate your genuine interest in the company.
✨Prepare for Common Customer Scenarios
Think about typical customer service challenges and how you would handle them. Be ready to share specific examples from your past experience that highlight your problem-solving skills and ability to work collaboratively within a team.
✨Showcase Your Communication Skills
Excellent communication is key in this role. During the interview, focus on articulating your thoughts clearly and concisely. Use active listening techniques to engage with the interviewer, showing that you value their input and are keen to collaborate.
