At a Glance
- Tasks: Manage and optimise our Salesforce platform while supporting critical back-office tools.
- Company: Join Michelin Connected Fleet, a leader in sustainable mobility with a diverse team.
- Benefits: Enjoy flexible working hours, remote options, and a focus on work-life balance.
- Other info: Be part of a dynamic team that values diversity and personal growth.
- Why this job: Make a real impact in a fast-growing tech environment focused on innovation and sustainability.
- Qualifications: 2+ years as a Salesforce Administrator; strong problem-solving and collaboration skills required.
The predicted salary is between 45000 - 55000 £ per year.
MICHELIN Connected Fleet , a division of the Michelin Group, leader in sustainable mobility for 130 years, we specialise in connected fleet management services and solutions.
We are a market leader with over 30 years expertise in a high-growth, competitive mobility technology industry. Today we serve
70,000 customers and over
600,000 vehicles globally, growing more than 10% per year, and entering at the rate of 3 new markets a year. Our
AI (artificial intelligence) technology and
ML (machine learning) algorithms ensure all fleet data delivers tangible benefits to our customers. Our insights transform operational efficiency, reducing costs, ensuring the safety of drivers and goods while reducing environmental impact , paving the way to predictive fleet management.
Backed by Michelin Group and operating under the Michelin Connected Fleet name, we will be a major player in this market in the coming years.
OUR DREAM
We know our planet is at risk and we urgently need to find innovative ways to protect it.
At Michelin, pioneering is what we do: We are innovating constantly, to explore new opportunities, with, around and beyond tires to lead the way in sustainable mobility.
Our people act for change, with respect, and as leaders.
We care about giving people a better way forward.
Our dream is rooted in a single purpose: by 2050, Michelin will be recognised as a critical innovation leader that helped humanity conquer new frontiers.
And we all work hard every day to realise this dream.
OUR PEOPLE & WAYS OF WORKING
At MICHELIN Connected Fleet, agility is not a word - it’s a lifestyle.
We gather entrepreneurial minds who are not afraid to fail fast and learn quickly, every day.
We think long term and act short term, we grow fast and love what we do.
We believe in an inclusive working environment, building teams with a variety of backgrounds, skills, views and opinions.
Among our 400 employees in Europe, we proudly benefit from around 30 nationalities.
We thrive because of the diverse background and talent of our people.
We nurture our team's growth with several company wide development programs - including our Diversity, Mentoring and Sustainability programs.
THE ROLE IN SHORT
We are seeking a highly skilled and motivated Salesforce Administrator to join our team.
This multifaceted role involves managing, configuring, and optimizing our Salesforce platform.
In addition the successful candidate will provide support for other critical backoffice tools such as Celigo to ensure smooth operations across business functions.
The successful candidate will play a pivotal role in ensuring seamless integration and collaboration between our systems, enhancing regional alignment with other MCF (Michelin Connected Fleet) regions and the wider CXS team within Michelin.
This position also emphasises the importance of ensuring high system reliability, contributing to an excellent Net Promoter Score (NPS, enhancing user satisfaction through optimised tools and workflows.
This role requires a proactive approach to system management, a collaborative mindset for working across teams and regions, and a strong focus on improving processes to meet business objectives.
- WHAT WILL I BE DOING
- This role is ideal for someone who is seeking an opportunity to actively improve and maintain Enterprise applications
- Manage and maintain the enterprise applications including user accounts, roles, permissions, workflows and security settings.
- Manage the day to day ticket requests from the business including troubleshooting issues, providing training and configuring tools/ processes, uploading data, creating dashboards
- Manage Salesforce security and user access, conducting regular user audits and maintaining roles, profiles, and permission sets to ensure compliance with organisational policies and security standards.
- Support and manage integrations with other tools/ plug-ins
- Support all modules of Salesforce including Revenue Cloud, Customer Self-Serve portals, Salesforce phone system (SCV)
- Design and implement solutions to address business needs using tools like Flow Builder and automation scripts; mapping requirements to out-of-the-box functionality.
- Monitor system health, data integrity to ensure performance and compliance across the toolset
- Manage the testing of seasonal releases/updates of enterprise applications
- Coordinate with third parties including external support partners
- Collaborate closely with other MCF regions and Michelin group companies to align systems, processes and strategic objectives; as well as sharing knowledge and best practice
- Contribute to maintaining and improving the team’s Net Promoter Score (NPS) by ensuring the tools are reliable and user centric, and that you proactively support users to resolve their pain points
- Manage small projects that may include trialling a new tool, data migration, system integration
- Manage or assist in creation of training materials to guide and train business users where necessary
- Bachelor’s degree in Computer Science, Information Systems, or related field (or equivalent experience).
- 2+ years of experience as a Salesforce Administrator (Salesforce Administrator Certification preferred).
- Proficient in data integration tools and methods e. g. Celigo
- Strong knowledge of business processes across finance, sales, inventory, and operations.
- Advanced skills in creating reports, workflows, scripts, and dashboards within Salesforce
- Experience in managing data integrity, security audits to remain compliant
- Excellent troubleshooting, communication, and collaboration skills.
- Knowledge of API integrations
- Previous experience of Salesforce usage, configuration and implementation
- Excellent problem solving and analytical skills
- Identify system and process optimisation
- Ideally Salesforce ADM201 Certified
- Must have excellent communication skills
- Attention to detail and ability to learn quickly
- Experience of using ticketing systems e. g. Jira
- Be proactive and self-driven
Work-life balance is important to us at Michelin Connected Fleet, so we offer our teams as much flexibility as possible in line with the needs of their role.
We trust our teams to know how they work best, combining remote and collaborative working, with a flexible approach to hours.
This allows our people the time and space for life outside of work.
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Salesforce Administrator in Aberford employer: MICHELIN Connected Fleet
At MICHELIN Connected Fleet, we pride ourselves on being an exceptional employer that champions innovation and sustainability in the heart of London. Our inclusive work culture fosters diverse perspectives and encourages personal growth through comprehensive development programmes, including Diversity, Mentoring, and Sustainability initiatives. With a strong commitment to work-life balance and flexible working arrangements, we empower our employees to thrive both professionally and personally while contributing to a meaningful mission of protecting our planet.
StudySmarter Expert Advice🤫
We think this is how you could land Salesforce Administrator in Aberford
✨Join Local Tech Meetups
Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at MICHELIN Connected Fleet or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!
✨Contribute to Open Source Projects
Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to MICHELIN Connected Fleet.
✨Tap into Online Developer Communities
Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like MICHELIN Connected Fleet.
✨Explore Job Boards Specifically for Tech Roles
Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like MICHELIN Connected Fleet that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!
We think you need these skills to ace Salesforce Administrator in Aberford
Some tips for your application 🫡
Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at MICHELIN Connected Fleet.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at MICHELIN Connected Fleet and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at MICHELIN Connected Fleet
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
✨Know Your Tools and Frameworks
Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If MICHELIN Connected Fleet uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
