Operations Manager

Operations Manager

Birmingham Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operations in a dynamic warehouse and transport environment, driving efficiency and team motivation.
  • Company: Join Micheldever Tyre Services, the UK's fastest-growing tyre wholesaler and retailer since 1972.
  • Benefits: Enjoy staff discounts, retail vouchers, life insurance, and a pension plan.
  • Why this job: Be part of a supportive culture that values teamwork, safety, and personal development.
  • Qualifications: Previous logistics management experience and strong leadership skills are essential.
  • Other info: Located in Walsall, this role offers a Monday to Friday working pattern.

The predicted salary is between 36000 - 60000 £ per year.

Micheldever Tyres Services are looking for an enthusiastic and organised Operations Manager to join their team. Reporting to the Site Manager, you will be responsible for managing the operations management within the Warehouse & Transport functions at your Site, through a team of Shift Managers. You will be accountable for implementing the Companies’ Standard Operational Policies, Procedures and Practices including Health and Safety. Taking a proactive approach to drive the Site forward with new initiatives, whilst creating a positive working environment and culture for team members.

Location: Walsall

Working pattern: Monday to Friday

Benefits: Staff Discount, Retail Vouchers, Life Insurance, Pension

About the role:

  • Creating daily, weekly and monthly plans
  • Drive efficiencies, whilst improving service levels
  • Regularly monitor operation budgets and delivery of routine KPI targets
  • Monitoring and control of stock and its accuracy
  • Maintain accurate records to support internal and external audits
  • Ensure a proactive approach to excellent Customer Service is delivered
  • Motivate and encourage team members creating a positive working environment
  • Strive to provide a culture where people feel trusted, valued, safe and challenged
  • Hold team briefings keeping everyone informed on important information and changes
  • Chair and support in employee relations meetings as required, including Return to Work Interviews, Investigations, Attendance Review Meetings, Disciplinaries and Grievances
  • Review employee performance and wellbeing through check-in meetings and appraisals
  • Identify training needs/knowledge gaps to ensure there is a clear path for development

About you:

  • Previous experience in a logistical management role
  • Experience of managing and developing a team with demonstrable leadership skills
  • Previous experience of cost and budget management along with Health & Safety management in a similar environment
  • Change Management is also required
  • IOSH qualification is an advantage but not essential, however a good working knowledge of Health and Safety in Warehouses is essential

About our company:

Micheldever Tyre Services (MTS) was founded in 1972 as a part-time venture providing car servicing and tyres. Today, Micheldever Group is the fastest growing wholesaler, distributor and retailer of tyres in the UK, selling six million tyres nationwide, (20 percent of the total UK market) and employing approximately 2100 employees company wide. To support this business, we have built a wholesale distribution network of 14 sites around the UK supplying over 6,000 retailers and our own retail chain Protyre which is consistently growing. This is achieved by skilled, focused and determined teams across 1 central distribution and 13 warehouse operations nationwide.

Operations Manager employer: Micheldever Tyre Services

Micheldever Tyre Services is an exceptional employer, offering a dynamic work environment in Walsall where your contributions as an Operations Manager will be valued and impactful. With a strong focus on employee growth, we provide comprehensive benefits including staff discounts, life insurance, and a pension scheme, alongside a culture that prioritises trust, safety, and development. Join us to lead a dedicated team, drive operational excellence, and be part of a rapidly growing company that truly invests in its people.
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Contact Detail:

Micheldever Tyre Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager

✨Tip Number 1

Familiarise yourself with the logistics and operations management landscape, especially in warehouse and transport functions. Understanding the specific challenges and trends in this sector will help you speak confidently about how you can contribute to Micheldever Tyres Services.

✨Tip Number 2

Network with professionals in the logistics field, particularly those who have experience in managing teams and operations. Engaging with current or former employees of Micheldever Tyres Services on platforms like LinkedIn can provide valuable insights into the company culture and expectations.

✨Tip Number 3

Prepare to discuss your leadership style and how you've successfully motivated teams in previous roles. Be ready to share specific examples of how you've implemented operational policies and improved service levels, as these are key aspects of the Operations Manager role.

✨Tip Number 4

Research the company's values and recent initiatives. Being able to articulate how your personal values align with those of Micheldever Tyres Services will demonstrate your genuine interest in the role and your potential fit within their team.

We think you need these skills to ace Operations Manager

Leadership Skills
Operational Management
Budget Management
Health and Safety Compliance
Change Management
Team Development
Customer Service Excellence
Effective Communication
Problem-Solving Skills
Time Management
Data Analysis
Inventory Management
Employee Relations
Motivational Skills
Proactive Approach

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in logistical management and team leadership. Use specific examples that demonstrate your ability to manage operations, budgets, and health and safety protocols.

Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your previous experiences align with the responsibilities outlined in the job description, particularly in driving efficiencies and creating a positive work environment.

Highlight Relevant Skills: In your application, emphasise skills such as change management, budget management, and employee relations. Make sure to mention any qualifications like IOSH if you have them, as they can strengthen your application.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for an Operations Manager.

How to prepare for a job interview at Micheldever Tyre Services

✨Showcase Your Leadership Skills

As an Operations Manager, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully managed and developed teams in the past, highlighting specific challenges you faced and how you overcame them.

✨Understand Health and Safety Regulations

Since health and safety management is a key part of the role, brush up on relevant regulations and best practices. Be ready to discuss how you've implemented safety measures in previous positions and how you plan to maintain a safe working environment.

✨Prepare for Budget Management Questions

Expect questions about cost and budget management. Have concrete examples ready that demonstrate your experience in monitoring budgets, achieving KPIs, and driving efficiencies within operations.

✨Emphasise Your Proactive Approach

Micheldever Tyres Services values a proactive mindset. Think of instances where you've initiated improvements or new initiatives in your previous roles. Be prepared to discuss how you can bring this approach to their team.

Operations Manager
Micheldever Tyre Services
M
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