At a Glance
- Tasks: Assist in managing a busy automotive centre and deliver top-notch customer service.
- Company: Join ProtyreAutocare, the UK's fastest-growing tyre and automotive service provider.
- Benefits: Earn bonuses, enjoy staff discounts, and access fully funded training courses.
- Other info: Exciting career growth opportunities and fun incentives like go-karting races!
- Why this job: Be part of a dynamic team and make a real impact in the automotive industry.
- Qualifications: Technical background, leadership experience, and a full UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
ProtyreAutocare are looking for a hands-on, dynamic and commercially focused Assistant Centre Manager to join our growing team. We are a fast-growing national automotive company offering superb training and development opportunities.
As the Assistant Centre Manager you will be responsible for assisting with the delivery of company business objectives through effective management and co-ordination of the Centre, whilst ensuring a high level of customer service, centre standards and taking a leading role dealing with customers.
Essential:
- Full Clean UK Driving Licence, held for at least 6 months (age restrictions may apply – points or offences may affect your application)
- Workshop experience and Management Experience
Benefits:
- A chance to earn a regular bonus.
- Career development: we offer a variety of fully funded IMI courses.
- Staff discounts on servicing, tyres, and MOTs.
- Retail vouchers, Finder’s fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program.
- Long Service Recognition, Enhanced Maternity and Paternity, Cycle to Work, Charity Match.
- Employee of the month; a chance to win a £50 voucher.
- Centre of the month; a chance to win a race at your local go-karting track.
About the role:
- Assisting the Centre Manager in the operation and daily running of the depot
- Supporting the team in the workshop mechanically
- Playing a key part in the Centre targets including key performance indicators
- Overseeing the maintenance of stock values within the centre
- Offering and delivering excellent customer service
- Ensuring all work is carried out in line with Company Policies and Procedures
About you:
- Technical or Mechanical background / knowledge.
- The ability to support the technicians in the workshop if required
- Excellent interpersonal skills are essential as is the ability and desire to coach and mentor the team
- Previous experience leading a team
- A high level of understanding of car technology
- Working knowledge of relevant Health & Safety requirements
- Experience of account management
- Commercial awareness to maximize business opportunities
- Full UK Driving Licence
Why join ProtyreAutocare?
ProtyreAutocare is the UK’s fastest growing supplier and fitter of tyres and automotive services, fitting over 1 million tyres every year through our fast-fit centres. We offer a wide variety of careers from Administrative to Mechanical, Digital to Financial and many other exciting roles within the motor industry. ProtyreAutocare is the retail branch of The Micheldever Group. Micheldever Tyre Services (MTS).
Assistant Centre Manager in Swadlincote employer: Micheldever Group
ProtyreAutocare is an exceptional employer, offering a dynamic work environment where employees can thrive through comprehensive training and development opportunities. With a strong focus on career progression, competitive benefits including bonuses, staff discounts, and a supportive culture that values teamwork and recognition, ProtyreAutocare stands out as a rewarding place to build a meaningful career in the automotive industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Centre Manager in Swadlincote
✨Tip Number 1
Get to know the company! Research ProtyreAutocare and understand their values, services, and what makes them tick. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to management and customer service. Think about examples from your past experiences that showcase your skills and how you can contribute to the team at ProtyreAutocare.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant Centre Manager in Swadlincote
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Assistant Centre Manager role. Highlight your workshop experience and any management skills you have. We want to see how your background aligns with our needs!
Show Off Your Customer Service Skills:Since customer service is key for us, include examples of how you've delivered excellent service in previous roles. This will help us see your potential in maintaining our high standards.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to what makes you a great fit for the team.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Micheldever Group
✨Know Your Stuff
Make sure you brush up on your technical and mechanical knowledge before the interview. ProtyreAutocare is looking for someone with a solid understanding of car technology, so be ready to discuss your experience and how it relates to the role.
✨Show Off Your Leadership Skills
As an Assistant Centre Manager, you'll need to demonstrate your ability to lead and mentor a team. Think of examples from your past where you've successfully managed a team or supported colleagues in a workshop setting, and be prepared to share those stories.
✨Customer Service is Key
ProtyreAutocare places a high value on customer service, so be ready to talk about how you've delivered excellent service in previous roles. Prepare specific examples that highlight your interpersonal skills and your approach to dealing with customers.
✨Understand the Business
Familiarise yourself with ProtyreAutocare's business objectives and key performance indicators. Showing that you understand their commercial goals and how you can contribute to achieving them will set you apart from other candidates.