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- Tasks: Assist in managing the centre and deliver top-notch customer service.
- Company: Join Protyre Autocare, a fast-growing national automotive company.
- Benefits: Earn bonuses, enjoy staff discounts, and access fully funded training courses.
- Other info: Opportunities for long service recognition and fun competitions like go-karting.
- Why this job: Be part of a dynamic team and develop your career in the automotive industry.
- Qualifications: Must have a clean UK driving licence and workshop management experience.
The predicted salary is between 30000 - 40000 £ per year.
Protyre Autocare are looking for a hands-on, dynamic and commercially focused Assistant Centre Manager to join our growing team. We are a fast-growing national automotive company offering superb training and development opportunities.
As the Assistant Centre Manager you will be responsible for assisting with the delivery of company business objectives through effective management and co-ordination of the Centre, whilst ensuring a high level of customer service, centre standards and taking a leading role dealing with customers.
- Essential Full Clean UK Driving Licence, held for at least 6 months (age restrictions may apply – points or offences may affect your application)
- Workshop experience and Management Experience
Benefits:
- A chance to earn a regular bonus.
- Career development: we offer a variety of fully funded IMI courses.
- Staff discounts on servicing, tyres, and MOTs.
- Retail vouchers, Finder’s fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program.
- Long Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match.
- Employee of the month; a chance to win a £50 voucher.
- Centre of the month; a chance to win a race at your local go-karting track.
About the role:
- Assisting the Centre Manager in the operation and daily running of the depot
- Supporting the team in the workshop mechanically
- Playing a key part in the Centre targets including key performance indicators
- Overseeing the maintenance of stock values within the centre
- Offering and delivering excellent customer service
- Ensuring all work is carried out in line with Company Policies and Procedures
About you:
- Technical or Mechanical background / knowledge.
- The ability to support the technicians in the workshop if required
- Excellent interpersonal skills are essential as is the ability and desire to coach and mentor the team
- Previous experience leading a team
- A high level of understanding of car technology
- Working knowledge of relevant Health and Safety regulations.
Assistant Centre Manager in Stockton-on-Tees employer: Micheldever Group
Contact Detail:
Micheldever Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Centre Manager in Stockton-on-Tees
✨Tip Number 1
Get to know the company! Research Protyre Autocare and understand their values, services, and what makes them tick. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Having someone inside can give you the inside scoop on the role and might even lead to a referral, which can boost your chances of landing that Assistant Centre Manager position.
✨Tip Number 3
Prepare for the interview by practising common questions related to management and customer service. Think about examples from your past experiences that highlight your skills in these areas. We want you to shine and show how you can contribute to the team!
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Assistant Centre Manager in Stockton-on-Tees
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Assistant Centre Manager role. Highlight your workshop and management experience, and don’t forget to mention any relevant technical skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for Protyre Autocare. Share specific examples of how you've delivered excellent customer service or led a team in the past. We love a good story!
Show Off Your Interpersonal Skills: Since this role involves a lot of teamwork and customer interaction, make sure to showcase your interpersonal skills in your application. We’re looking for someone who can coach and mentor others, so let us know how you’ve done this before!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy and ensures your application gets to the right place. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Micheldever Group
✨Know Your Stuff
Make sure you brush up on your technical and mechanical knowledge before the interview. Familiarise yourself with common car technologies and workshop practices, as you'll likely be asked about them. Showing that you understand the ins and outs of the automotive world will impress the interviewers.
✨Show Off Your Leadership Skills
Since the role involves leading a team, be prepared to discuss your previous management experience. Think of specific examples where you've successfully coached or mentored others. This will demonstrate your ability to support the team and drive performance in the centre.
✨Customer Service is Key
Protyre Autocare values excellent customer service, so be ready to share instances where you've gone above and beyond for customers. Highlight your interpersonal skills and how you handle difficult situations, as this will show that you're a great fit for their customer-focused culture.
✨Prepare Questions
Interviews are a two-way street, so come armed with questions about the company and the role. Ask about the training opportunities they offer or how they measure success in the centre. This shows your genuine interest in the position and helps you assess if it's the right fit for you.