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For Companies At a Glance
- Tasks: Assist customers, book vehicles, and ensure top-notch service in a dynamic retail environment.
- Company: Join Protyre Autocare, a fast-growing automotive company with a supportive team.
- Benefits: Earn bonuses, enjoy staff discounts, and access fully funded training courses.
- Other info: Exciting perks like go-karting races and employee recognition rewards await you!
- Why this job: Kickstart your career in a fun, engaging role with plenty of growth opportunities.
- Qualifications: Previous admin experience and a willingness to learn; automotive knowledge is a plus.
The predicted salary is between 20000 - 25000 £ per year.
Protyre Autocare is looking for an enthusiastic Retail Assistant/ Service Advisor to join our growing team. We are a fast‑growing national automotive company offering superb training and development opportunities.
Reporting
Reporting to the Centre Manager you will be responsible for dealing directly with customers both in person and on the phone, to help deliver the company business objectives whilst ensuring a high level of customer service.
Responsibilities
- Booking vehicles into diary.
- Meet & greet customers.
- Ordering parts into centre.
- Delivering customer contact to a high standard.
- Work in a safe manner and always comply with health & safety regulations.
- Make customers and/or management aware of any additional faults on the vehicle.
- Carry out other duties as you may reasonably be called upon to perform.
Qualifications & Requirements
- Previous administration experience.
- The willingness to constantly learn and improve your knowledge.
- The ability to act on your own initiative and take responsibility for the quality of your work.
- Automotive knowledge preferred but not essential.
- Full valid Driving Licence.
Benefits
- Chance to earn a regular bonus.
- Career development: fully funded IMI courses.
- Staff discounts on servicing, tyres, and MOTs.
- Retail vouchers.
- Finder’s fee.
- Life Insurance.
- Pension.
- Eye care vouchers.
- Buy/Sell holiday.
- Flu jab.
- Employee Assistant Programme.
- Long Service Recognition.
- Enhanced Maternity and Paternity.
- Cycle to Work.
- Charity Match.
- Employee of the month: chance to win a £50 voucher.
- Centre of the month: chance to win a race at your local go-karting track.
Retail Assistant in Abingdon employer: Micheldever Group
Contact Detail:
Micheldever Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant in Abingdon
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Protyre Autocare. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their growing family.
✨Tip Number 2
Practice your customer service skills! As a Retail Assistant, you'll be dealing with customers all day. Think of examples from your past experiences where you've gone above and beyond for a customer. This will help you shine during the interview!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent Protyre Autocare well.
✨Tip Number 4
Don't forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you fresh in their minds and shows your enthusiasm for the role. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Assistant in Abingdon
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to engage with customers. A little enthusiasm goes a long way!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience, especially any previous admin roles or customer service positions. We love seeing how your skills align with what we're looking for, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key skills and experiences are easy to spot. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Micheldever Group
✨Know the Company
Before your interview, take some time to research Protyre Autocare. Understand their services, values, and what sets them apart in the automotive industry. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Customer Service Skills
As a Retail Assistant, customer service is key. Prepare examples from your past experiences where you’ve gone above and beyond for a customer. Highlight your communication skills and how you handle difficult situations, as this will demonstrate your ability to meet the company’s high standards.
✨Be Ready to Discuss Your Initiative
The job requires someone who can act on their own initiative. Think of instances where you took responsibility or made decisions that positively impacted your previous workplace. Be ready to share these stories during the interview to illustrate your proactive nature.
✨Prepare Questions
At the end of the interview, you’ll likely have the chance to ask questions. Prepare thoughtful questions about the team, training opportunities, or the company culture. This shows you’re engaged and serious about the position, plus it gives you valuable insights into whether this is the right fit for you.