Teller

Brighton Full-Time No home office possible
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At a Glance

  • Tasks: Process transactions, assist members, and maintain a professional teller line.
  • Company: Join Michigan Educational Credit Union, a community-focused financial institution.
  • Benefits: Enjoy medical coverage, paid time off, 401(k), and flexible spending accounts.
  • Why this job: Gain valuable experience in finance while providing exceptional service in a supportive environment.
  • Qualifications: High School Diploma or equivalent; no prior experience needed.
  • Other info: Starting pay is $14.00 per hour with opportunities for growth.

Careers at Michigan Educational Credit Union

Current job opportunities are posted here as they become available.

Reports To: Teller Supervisor, Assistant Branch Manager, or Branch Manager

FLSA Status: Non-exempt

Summary: To receive and process deposits, checks, payments, and other transactions, as well as issue money orders, travelers checks, and other drafts.

Essential Functions: include the following. Other duties may be assigned.

  • Represent the credit union positively to members, potential members, and co-workers.
  • Follow all policies, procedures, and regulations as outlined in the Employee Handbook.
  • Provide exceptional member service, demonstrating knowledge, adaptability, patience, attentiveness, positive communication, time management, and willingness to learn, along with accurate transaction processing.
  • Maintain an adequate cash drawer, including buying/selling currency from the vault as needed and balancing the drawer throughout the workday.
  • Keep the teller line and personal window neat and professional in appearance.
  • Maintain confidentiality of all member information.
  • Follow opening and closing procedures, including loading check printers, money order machines, stocking printers, turning off heaters, and managing drive-thru lanes.
  • Assist other departments as needed, such as Home Equity, Credit Cards, Loans, Accounting, Filing, Reception, Marketing, Member Service, Scanning, etc.
  • Assist with training new tellers.
  • Respond to member inquiries and coordinate with other departments as necessary.
  • Complete and pass BVS training tests.
  • Record and submit CTR/SAR information.
  • Order supplies and organize incoming shipments in the stock room.
  • Verify coin rolls and cash given by members, and prepare coins for shipment.
  • Print, fold, and stamp daily notices.
  • Process basic teller transactions, including deposits, withdrawals, loan payments, loan payoffs, loan advances, IRA contributions, charge-offs, and other member transactions.
  • Print statements, transaction histories, and termination statements for members.
  • Verify deposits, process foreign checks (Canadian), travel notices, and non-member cashing checks.
  • Process credit card payments and cash advances.
  • Issue Cedar Point tickets daily and reconcile monthly.
  • Update member address information.
  • Handle drive-thru transactions.
  • Perform other related duties as assigned.

Skills:

  • Oral communication
  • Reading comprehension
  • Member relations and service
  • Diplomacy
  • Filing
  • Professionalism
  • Computer literacy
  • Keyboard skills
  • Time management

Education/Experience:

High School Diploma or Equivalent; prior work experience helpful but not required.

Pay:

Starting at $14.00 per hour.

Benefits include affordable medical, dental, and vision coverage, paid holidays and vacations, a 401(k) plan, profit sharing contributions, and flexible spending accounts.

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Teller employer: Michedcu

Michigan Educational Credit Union is an exceptional employer that prioritises employee well-being and professional growth. With a supportive work culture, comprehensive benefits including affordable healthcare, paid time off, and a 401(k) plan, employees are encouraged to thrive both personally and professionally. Located in a community-focused environment, the credit union offers unique opportunities for meaningful engagement with members while fostering a collaborative atmosphere among colleagues.
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Contact Detail:

Michedcu Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Teller

✨Tip Number 1

Familiarise yourself with the services offered by Michigan Educational Credit Union. Understanding their products, such as loans and credit cards, will help you engage confidently with potential members during your interview.

✨Tip Number 2

Practice your customer service skills. As a teller, you'll be interacting with members regularly, so demonstrating your ability to communicate effectively and handle inquiries with patience will set you apart from other candidates.

✨Tip Number 3

Showcase your attention to detail. Since the role involves processing transactions accurately, be prepared to discuss any past experiences where you've had to manage cash or maintain accuracy in your work.

✨Tip Number 4

Be ready to demonstrate your adaptability. The job may require you to assist in various departments, so sharing examples of how you've successfully adapted to new tasks or environments in the past can highlight your versatility.

We think you need these skills to ace Teller

Oral Communication
Reading Comprehension
Member Relations and Service
Diplomacy
Filing
Professionalism
Computer Literacy
Keyboard Skills
Time Management
Attention to Detail
Cash Handling
Transaction Processing
Adaptability
Confidentiality

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Teller position. Understand the essential functions and skills required, such as member service, transaction processing, and professionalism.

Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the Teller role. Emphasise any customer service experience, attention to detail, and time management skills that you possess.

Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the position and the credit union. Mention specific examples of how your skills and experiences make you a great fit for the role.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Michedcu

✨Know the Role Inside Out

Make sure you understand the responsibilities of a Teller, including processing transactions and providing exceptional member service. Familiarise yourself with the essential functions listed in the job description so you can discuss them confidently during the interview.

✨Demonstrate Your Communication Skills

As a Teller, you'll need to communicate effectively with members and co-workers. Prepare examples of how you've successfully handled customer inquiries or resolved issues in the past to showcase your oral communication skills.

✨Showcase Your Attention to Detail

Tellers must maintain accuracy in transaction processing and cash handling. Be ready to discuss any experiences where your attention to detail made a difference, whether in previous jobs or academic settings.

✨Prepare Questions for Them

Interviews are a two-way street. Prepare thoughtful questions about the credit union's culture, training opportunities, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

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