At a Glance
- Tasks: Create custom framing solutions while building awesome relationships with customers.
- Company: Join Michaels, the leading creative destination in North America.
- Benefits: Enjoy health insurance, paid time off, tuition assistance, and employee discounts.
- Other info: Dynamic retail environment with opportunities for growth and creativity.
- Why this job: Be part of a fun team that fuels creativity and celebrates art.
- Qualifications: Basic computer skills and measuring abilities; retail experience is a plus.
Build customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they’re looking for. Provide a safe, clean and clutter-free environment.
Major Activities
- Adhere to Standard Operating Procedures (SOP’s) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards.
- Embrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutions.
- Complete framing orders with a high degree of quality and on time.
- Maintain the ready-made frame department and other assigned areas including SISO and Directed Replenishment.
- Deliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shop.
- Follow Standard Operating Procedures (SOPs) and Company programs.
- Support shrink and safety programs.
- Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; project a positive image and serve as a role model for others.
- Participate in the truck unload and stocking processes to ensure truck standards are followed and completed within budget.
- Operate cash register and execute cash handling to standards.
- Acknowledge customers, help locate product and provide solutions.
- Assist with Omni channel processes.
- Other duties as assigned.
Minimum Type of experience the job requires
- Basic computer skills and basic measuring skills.
- Ability to operate the framing equipment and glass cutter.
Preferred Type of experience the job requires
- Retail experience.
- Experience selling products and/or services to customers.
Physical Requirements
- Regular bending, lifting, carrying, reaching and stretching.
- Ability to move throughout the store.
- Ability to remain standing for long periods of time.
- Lifting heavy boxes and frames and accessing high shelves by ladder or similar equipment.
- If you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodation.
Work Environment
- Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings.
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Total Base Pay Range for this Position: $16.00 - $18.80
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative.
At Michaels, we prioritise the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).
Retail Custom Framing in Flanders employer: Michaels
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