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For Companies At a Glance
- Tasks: Create custom framing solutions and assist customers in-store.
- Company: Join Michaels, North America's leading creative retailer with over 1,300 stores.
- Benefits: Enjoy health insurance, paid time off, tuition assistance, and employee discounts.
- Why this job: Be part of a creative team that values innovation and customer relationships.
- Qualifications: Basic computer skills and measuring skills; retail experience preferred.
- Other info: Work in a dynamic environment with opportunities for growth and creativity.
The predicted salary is between 20000 - 28000 £ per year.
Store – PHI-WARRINGTON, PA
Overview
Establish relationships with customers while creating memorable framing solutions for their artwork. Assist customers shopping in-store and be able to find what they are looking for. Maintain a safe, clean, and clutter-free environment.
Main Activities
- Follow standard operating procedures (SOPs) and company programs to ensure compliance with applicable laws and requirements, and to implement company policies and standards.
- Take ownership of creating custom designs using the ABC Delivery model to build relationships and deliver tailored framing solutions, aiming to meet sales and production targets.
- Take high-quality framing orders and deliver them on time.
- Maintain the ready-made frames section and other designated areas through proper stock management and replenishment.
- Provide courteous customer service, assist shoppers in finding products, ensure proper presentation of merchandise, and facilitate easy shopping experiences.
- Adhere to SOPs and company programs consistently.
- Support loss prevention and safety programs.
- Interact respectfully with others, stay positive even in challenging situations, promote the company\’s vision and values, and serve as a positive role model.
- Participate in unloading trucks and storing merchandise to ensure delivery standards and budget adherence.
- Operate the cash register and handle money according to standards.
- Greet customers, assist in product selection, and offer solutions.
- Assist with omnichannel processes.
Additional Tasks
Minimum Experience Requirements
- Basic computer skills and measuring skills
- Ability to operate framing equipment and glass cutter
Preferred Experience
- Retail experience
- Experience selling products and/or services to customers
Physical Requirements
- Bending, lifting, carrying, reaching, and stretching regularly
- Ability to move throughout the store
- Ability to stand for extended periods
- Lifting heavy boxes and frames; accessing high shelves using ladders or similar equipment
- If assistance is needed to perform these functions, contact a supervisor for accommodations
Work Environment
- Customer-facing retail environment; climate-controlled public areas; some non-climate-controlled stock rooms; outdoor work for tasks like retrieving carts or unloading trucks; frame shop with glass cutter and heat press; work hours include nights, weekends, and early mornings
Legal Requirements
Applicants in the U.S. must meet federal, state, and local legal requirements.
At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As North America\’s leading creative retailer, we operate over 1,300 stores across 49 states and Canada, and online. Michaels owns Artistree, a custom framing manufacturer, and other marketplaces. Founded in 1973, headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit our website.
We prioritize team wellbeing by offering comprehensive benefits, including health insurance, paid time off, tuition assistance, employee discounts, and more. For details, visit our benefits page.
Michaels is an Equal Opportunity Employer. We support all team members and customers to create, innovate, and grow together.
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Day Custom Framer employer: Michaels
Contact Detail:
Michaels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day Custom Framer
✨Tip Number 1
Familiarise yourself with the latest trends in custom framing and art presentation. This knowledge will not only help you engage customers effectively but also demonstrate your passion for the role during any interviews.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family in a retail-like scenario. Being able to handle various customer interactions smoothly will set you apart when it comes to demonstrating your abilities in real-life situations.
✨Tip Number 3
Get hands-on experience with framing equipment if possible. Understanding how to operate tools like glass cutters and framing machines will give you an edge and show your commitment to mastering the craft.
✨Tip Number 4
Network with current or former employees of Michaels or similar retailers. They can provide valuable insights into the company culture and expectations, which can be incredibly useful during your application process.
We think you need these skills to ace Day Custom Framer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Day Custom Framer. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in retail and customer service. Emphasise any previous roles where you've created custom solutions or worked with customers to enhance their shopping experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for creativity and customer service. Mention specific examples of how you've successfully interacted with customers or managed projects in the past, particularly in a retail environment.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Michaels
✨Show Your Creativity
As a Day Custom Framer, creativity is key. Be prepared to discuss your previous design experiences and how you can apply them to create unique framing solutions. Bring examples of your work or ideas to showcase your artistic flair.
✨Demonstrate Customer Service Skills
This role involves interacting with customers regularly. Highlight any past retail experience where you provided excellent customer service. Share specific examples of how you helped customers find what they were looking for or resolved any issues.
✨Understand the Products
Familiarise yourself with different types of frames and materials. During the interview, express your knowledge about framing techniques and how they can enhance artwork. This will show your passion for the role and your commitment to providing quality service.
✨Emphasise Teamwork and Adaptability
Working in a retail environment requires collaboration and flexibility. Be ready to discuss how you've worked effectively in teams and adapted to changing situations. Mention any experience you have with stock management or assisting in various store tasks.
