Assistant Store Manager 504 3622 LONDON-RICHMOND ST

Responsibilities:

• Assist the store manager in meeting sales and profit targets and other IRCs related to annual performance goals.
• Manage the store team to achieve IRCs related to their roles.
• Help manage and ensure compliance with standardized operational procedures (SOPs) and company programs to adhere to applicable laws and regulations.
• Enforce company policies and standards, and hold the team accountable for store conditions and results.
• Hire, train, and evaluate team members to achieve results, identify talent, and develop team members and other department managers for advancement opportunities.
• Supervise team members and lead performance management and disciplinary processes as needed.
• Plan workload, assist the store manager with planning and executing store workload, supervise and direct team members, including scheduling their hours, vacations, and approving time off.
• Lead and manage merchandise flow processes to ensure standards are met.
• Manage in-store inventory management programs.
• Supervise execution of planograms (POG).
• Oversee omnichannel merchandise operations.
• Manage loss prevention and security programs.
• Supervise visual presentation standards and manage seasonal displays and layout.
• Interact acceptably and respectfully with others, stay positive and respectful even in difficult situations, promote engagement with the company's vision and values, project a positive image, and serve as a role model.
• Act as a Guest Experience Manager (GEM).

Additional Tasks:

• Other duties as assigned.

Preferred Experience:

• Leadership experience in retail management.

Physical Requirements:

• Ability to stand for long periods.
• Ability to move within the store.
• Bend, lift, carry, reach, and stretch frequently.
• Lift heavy boxes and access high shelves using a ladder or similar equipment.
• If assistance is needed to perform these tasks, communicate with a supervisor for reasonable accommodation.

Work Environment:

• Retail environment caring for customers; all public areas are air-conditioned; some warehouses may not be air-conditioned; outdoor work may be assigned (gathering shopping carts or unloading trucks).
• The workshop includes a glass cutting machine and a heat press.
• Working hours include evenings, weekends, and early mornings.

Note: Applicants from Canada and the US must meet federal, provincial, and local requirements for the position.

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. We operate over 1,300 stores across North America and online. Michaels prioritises team wellbeing with benefits like health insurance, paid time off, tuition assistance, employee discounts, and more. For more information, visit our website. Michaels is an Equal Opportunity Employer. We support all Team Members and Customers to create, innovate, and improve together.