At a Glance
- Tasks: Lead the reception team and ensure a warm, professional experience for patients.
- Company: Join a friendly, patient-focused dental practice in Northwood.
- Benefits: Competitive salary, full-time hours, and opportunities for training and career progression.
- Other info: Enjoy a supportive environment with a focus on teamwork and development.
- Why this job: Take on a senior role and make a real impact in patient care.
- Qualifications: Experience in reception or administration, ideally in a dental setting.
The predicted salary is between 37035 - 45265 £ per year.
Are you an experienced receptionist or administrator looking for the next step in your career? We are looking for a confident, organised and proactive individual to join our friendly Northwood team as a Head Receptionist / Administrator. This is an exciting opportunity for someone who enjoys working in a busy, patient-focused environment and is ready to take on additional responsibility. You will play an important role in overseeing the reception function, supporting the team and ensuring our patients receive a warm, professional and seamless experience.
About the Role:
- Location: Northwood – 1 Murray Road, Northwood, Middlesex, HA6 2YP
- Hours: Full-time – 40 hours per week, Monday to Friday
- Salary: Competitive, depending on experience
- Right to Work: Applicants must have the existing right to work in the UK; sponsorship is not available for this position.
Key Responsibilities:
- Lead and support the reception team, setting a professional and welcoming tone
- Oversee the day-to-day running of the reception and administrative functions
- Provide an exceptional and professional experience for patients
- Manage patient enquiries, telephone calls, emails and appointments
- Support the team with organisation, communication and day-to-day administration
- Help ensure practice procedures and standards are consistently followed
- Assist with rotas, team coordination and general administrative tasks
- Identify and resolve issues proactively and efficiently
- Work closely with the Practice Manager and wider team to support the smooth running of the practice
About You:
- Previous experience in a reception or administrative role
- Previous experience working within a dental practice would be highly advantageous
- Confident and professional when communicating with patients and colleagues
- Highly organised, reliable and able to prioritise effectively
- Proactive and able to use initiative
- Comfortable working in a busy environment and managing competing priorities
- A natural team player who is confident taking responsibility
- Professional, approachable and passionate about delivering excellent patient care
- Previous experience in a senior reception or administrative role would be advantageous
What We Offer:
- Competitive salary, depending on experience
- Full-time, Monday-to-Friday position
- A senior role within a well-established and patient-focused dental practice
- A supportive and friendly working environment
- Opportunities for training, development and career progression
Head Receptionist / Administrator – Northwood in London employer: Michaela Matthews
Join our vibrant team at the Cromer practice, where we prioritise a supportive and collaborative work culture that fosters professional growth and development. As a Dental Practice Manager, you will benefit from a modernised environment equipped with the latest technology, alongside opportunities for continuous training and career advancement. Our commitment to excellent patient care is matched by our dedication to employee satisfaction, making us an exceptional employer in the heart of Norfolk.
