Client: Our client is a medium sized, privately owned M&E Contractor who operate within central London and the surrounding Home counties. Coming for a refrigeration and air conditioning background, they have been established for over 30 years they benefit from a large amount of repeat business. Typically, these projects range from £200,000 to £4M in the commercial office sector. With a turnover in excess of £25M they have an established a recognized brand, their clientele includes Tier 1 Contractors such as BW, Parkeray, Mace Interiors. As a result of the company’s expansion they are looking to take on a Service and Maintenance Manager. Role: Maintenance Manager - Up to £85, 000 + Travel + Benefits We are looking for an experienced Service and Maintenance Manager to set up a new department within a leading building services contractor. You will have 2 engineers reporting to you and will work closely with the Office Manager. Your key responsibilities will be to run the service department efficiently; make the department commercially successful; retain customers and develop the business. The role requires a proactive, commercially minded individual with strong technical knowledge of air conditioning and building services, the ability to diagnose and repair HVAC equipment in various environments, excellent organisational skills and the ability to develop long-term customer relationships. Role/Responsibilities: · Lead and manage the day-to-day operation of the service and maintenance department. · Oversee planned preventative maintenance programmes to ensure visits are completed within contractual requirements and agreed timescales. · Coordinate reactive maintenance, breakdowns and emergency call-outs, ensuring issues are prioritised and resolved efficiently. · Plan and allocate workloads for service engineers, maximising productivity and minimising unnecessary travel and downtime. · Conduct site inspections and maintain safety documentation. · Ensure service reports, job sheets, asset registers and maintenance records are accurate, complete and submitted promptly. · Identify opportunities to improve operational efficiency, service delivery and departmental processes. · Develop and maintain strong working relationships with clients, facilities managers, consultants and other stakeholders. · Ensure customer enquiries, complaints and service issues are dealt with promptly and professionally. · Attend customer meetings and contract reviews as required. · Identify opportunities to strengthen existing customer relationships and develop additional service and maintenance business. · Prepare and manage maintenance budgets. · Negotiate vendor contracts and oversee external contractors. · Ensure all service and maintenance activities comply with applicable health and safety legislation, company policies and site-specific requirements. · Promote safe working practices and ensure risk assessments and method statements are followed where required. · Produce regular reports on departmental performance, including PPM completion, reactive response times, outstanding jobs, revenue, costs and profitability. · Provide regular updates to the Managing Director on operational performance, customer issues and commercial risks. The ideal candidate: · Proven experience, minimum of 5 years, in a service and maintenance management role within the air conditioning, HVAC or building services industry, or substantial relevant experience in a senior service engineering position. · Strong technical understanding of air conditioning, chillers, boilers, ASHP, BMS etc. and HVAC systems, including maintenance, fault diagnosis and repair. · Leadership and people management skills. Experience managing service engineers, subcontractors and operational workloads. · Experience managing planned preventative maintenance programmes and reactive maintenance requirements. · Good commercial awareness, including cost control, quotations, contract performance and profitability. · Strong organisational, planning and problem-solving skills. · Excellent communication and customer relationship management skills. · Attention to detail and accurate record-keeping. · Ability to prioritise competing demands and work effectively under pressure. · Good IT skills, including Microsoft Office and service management or job scheduling systems. · Full UK driving licence. · A professional, practical and customer-focused approach. · Relevant technical qualifications eg NVQ Level 3+, HNC Engineering. In return they offer: · A healthy pipeline of work. · A real opportunity for growth and development. · The opportunity to move up the management ladder
Mechanical Maintenance Engineer in London employer: Michael Taylor Search & Selection
Join a leading international construction contractor in London, where you will be part of a dynamic and supportive commercial team dedicated to delivering high-value projects. With a strong focus on employee growth, you will gain invaluable experience working alongside seasoned professionals on complex MEP packages, while enjoying a collaborative work culture that prioritises innovation and career advancement. This is an exceptional opportunity for those seeking meaningful employment in a thriving environment that values your contributions and fosters professional development.
Contact Details:
Michael Taylor Search & Selection Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Mechanical Maintenance Engineer in London
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Michael Taylor Search & Selection, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Mechanical Maintenance Engineer at Michael Taylor Search & Selection.
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Michael Taylor Search & Selection
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
