An established facilities management and building services business based in Billericay, Essex is looking for a Helpdesk Coordinator to join its FM team. The role will work as part of the team but must demonstrate an ability to work on own initiative and the ability to take ownership of a system. The role will also be responsible for answering and forwarding general reception phone calls, screening phone calls, and providing general help desk administrative support. Roles and Responsibilities: * Log calls/jobs on the helpdesk database utilising helpdesk software, these tasks may be received by telephone and email. * Taking ownership of the PPM schedule messages to be taken sensitively, discreetly and accurately. * Provide accurate information to clients about the business. * Invoicing of FM invoices as require...
Helpdesk Coordinator in Essex employer: Michael Taylor Search & Selection
Join a leading international construction contractor in London, where you will be part of a dynamic and supportive commercial team dedicated to delivering high-value projects. With a strong focus on employee growth, you will gain invaluable experience working alongside seasoned professionals on complex MEP packages, while enjoying a collaborative work culture that prioritises innovation and career advancement. This is an exceptional opportunity for those seeking meaningful employment in a thriving environment that values your contributions and fosters professional development.
Contact Details:
Michael Taylor Search & Selection Recruitment Team
