At a Glance
- Tasks: Assist clients in-store and manage customer inquiries with a focus on exceptional service.
- Company: Join Michael Rose London, a prestigious jewellery brand with over 40 years of excellence.
- Benefits: Competitive salary, annual bonus, pension, and 28 days holiday.
- Why this job: Be part of a luxury brand and help create memorable experiences for clients.
- Qualifications: Passion for luxury goods, customer service skills, and a positive attitude.
- Other info: Full-time role in a dynamic boutique environment with opportunities for growth.
The predicted salary is between 18480 - 21000 £ per year.
Job Description
Company Description
Michael Rose London is a prestigious jewellery brand with over 40 years of experience in providing outstanding jewellery and customer service to its clients. With two boutique stores located in the prestigious Burlington Arcade in Mayfair, Michael Rose offers a unique, informative, and welcoming experience to its clients. Clients can trust the knowledgeable and dedicated team to provide exceptional service for their engagement, special occasions, bespoke creations, as well as repairs and remodels.
Role Description
The Junior Sales Executive will be responsible for assisting clients in-store, managing customer inquiries, processing transactions, maintaining an organized and clean boutique, and assisting the Senior Sales Executives with daily tasks.
This is a full-time on-site position located in the Burlington Arcade.
Qualifications & requirements
- Aspire to provide exceptional customer service
- Ability to multitask and work well under pressure in a fast-paced environment
- Previous sales experience and a passion for luxury goods and jewellery
- Attention to detail and ability to maintain an organized and clean boutique
- Well presented with a professional demeanour and positive attitude
- Ability to work independently and as part of a team
- Customer-first mindset
- Retail experience is desired, but not essential.
- Excellent written and spoken English proficiency
Hours
4 week days, plus 1 weekend day
9:15 to 17:45
Remuneration
Salary 23-25k plus annual bonus and pension
28 Days holiday
Junior Sales Executive employer: Michael Rose London
Contact Detail:
Michael Rose London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior Sales Executive
✨Tip Number 1
Get to know the brand! Before your interview, dive into Michael Rose London's history and values. This will not only impress them but also help you connect your passion for luxury goods with their mission.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios where you assist clients or handle inquiries. This will prepare you for the fast-paced environment and show that you’re ready to provide exceptional service.
✨Tip Number 3
Dress to impress! Since you’ll be working in a luxury boutique, make sure your outfit reflects professionalism and style. First impressions matter, especially in the jewellery industry!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Junior Sales Executive
Some tips for your application 🫡
Show Your Passion for Jewellery: When writing your application, let your love for jewellery shine through! Share any experiences or stories that highlight your interest in luxury goods. We want to see that you’re genuinely excited about the role and the brand.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for this position. Highlight relevant skills and experiences that align with the Junior Sales Executive role. We appreciate when candidates take the time to connect their background to what we do at Michael Rose London.
Keep It Professional Yet Friendly: While we love a casual vibe, remember to maintain a professional tone in your written application. Use clear language and avoid slang, but don’t be afraid to let your personality shine through. We’re looking for someone who can connect with our clients!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Michael Rose London
✨Know Your Product
Before the interview, take some time to research Michael Rose London and their jewellery offerings. Familiarise yourself with their unique selling points and any recent collections. This will show your genuine interest in the brand and help you engage in meaningful conversations during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think about how you handled difficult situations or went above and beyond for a client. This is crucial for a Junior Sales Executive role, so be ready to demonstrate your customer-first mindset.
✨Dress to Impress
Since this is a luxury jewellery brand, your appearance matters. Dress professionally and ensure you look polished and well-presented. This not only reflects your understanding of the brand's image but also shows respect for the interview process.
✨Practice Your Multitasking Skills
The role requires multitasking in a fast-paced environment, so think of scenarios where you've successfully juggled multiple tasks. Be prepared to discuss how you manage your time and priorities, as this will be key to succeeding in the position.