Care and Compliance Manager

Care and Compliance Manager

Chester-le-Street Full-Time 40000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to ensure quality care in homes and implement sustainable improvements.
  • Company: Harbour Healthcare is a family-run business with 42 care homes across the UK, focused on inclusion and empowerment.
  • Benefits: Enjoy a competitive salary, care allowance, mileage reimbursement, and a supportive work culture.
  • Why this job: Make a real impact on residents' lives while working in a nurturing and inclusive environment.
  • Qualifications: Auditing experience in a clinical setting and a post-basic clinical qualification are required.
  • Other info: All positions require an Enhanced DBS check for safeguarding purposes.

The predicted salary is between 40000 - 60000 £ per year.

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Join to apply for the Care and Compliance Manager role at Michael Paul Van Zeyl, Inc.

Care and Compliance Manager – National Travel.

Care Homes – Durham

£50 – £60k pa plus £5,000 Care Allowance and Mileage.

Harbour Healthcare

This role is designed to lead a team to support a home in their quest for quality, ensuring that improvements in care are realised and sustainable. The Care and Compliance Manager will lead a Care Services Support Team to work alongside operational teams to support rapid change, identifying issues and implementing solutions to promote the safety of our residents, coach the home care team to enable them to provide a high standard of care and gain the confidence of our regulators and commissioners. This role is responsible for providing support with various operational challenges, this could be interim management of a home, designing staffing models for a home, liaising with regulators, ultimately organising the production and gathering of evidence to demonstrate that a home is modelling best practice care and that the residents have a special experience.

Who are Harbour Healthcare?

We are a Family run business with 42 Care Homes across the UK and are growing year by year.

Inclusion is how we unleash the power of diversity. We strive to foster belonging and empowerment at work. Harbour Healthcare listen and engage with our diverse communities, and we value teamwork within our diverse workplace.

Having family traditions at heart we don\’t see ourselves as corporate, we believe results come through our nurtured people, and the quality of care we provide.

We are Inclusive!

We are Caring!

We have Integrity!

Job Purpose

  • Delivery of quality performance targets for Harbour care homes.
  • Establish and maintain relationship management with key external stakeholders.
  • Support Company Directors in the delivery of strategic objectives.
  • They will advise new Managers and Managers who are experiencing challenges.

Principal Role & Accountabilities

  • Conduct a detailed suite of quality audits of each Care Home, evaluating outcomes and performance against Key Performance targets and CQC KLOEs.
  • Develop action plans set to deliver sustained improvements against identified actions.
  • Monitor progress of Service Improvement Plan and report any non-compliance/non-cooperation from Home staff to the Director of Quality and Governance.
  • Assist in agreeing on standardisation of documentation and best practice
  • Participate in Governance Meetings.
  • Attend meetings as required to present audit results and discuss actions to address underperforming homes.
  • Assist the Company with the development of care related Policies and Procedures.

Requirements

  • Auditing experience in a clinical environment
  • Post basic clinical qualification (teaching and assessing/Infection Control etc.)

We care about you sharing and demonstrating our values, which are, –

  • Seeing the possibilities to make positive difference.
  • Valuing and celebrating individuality and diversity.
  • Supporting rights, needs, choices and dreams.
  • Being responsible, sustainable, and innovative in our work.

If you do share our values and care, we want you!

Please note that all our positions require an Enhanced DBS check in relation to Children and Adults.

Interested? – Go on and click that apply button now!

#INDHP

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Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Legal

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Care and Compliance Manager employer: Michael Paul Van Zeyl, Inc.

At Harbour Healthcare, we pride ourselves on being a family-run business that values inclusivity and empowerment, making us an exceptional employer for the Care and Compliance Manager role. With competitive salaries, a supportive work culture, and a commitment to employee growth through continuous training and development, we ensure our team members can thrive while delivering high-quality care in our 42 care homes across the UK. Join us in making a meaningful difference in the lives of our residents while enjoying the unique advantages of working in a nurturing environment that celebrates diversity and teamwork.
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Contact Detail:

Michael Paul Van Zeyl, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Care and Compliance Manager

Tip Number 1

Familiarise yourself with the Care Quality Commission (CQC) standards and key lines of enquiry (KLOEs). Understanding these will help you demonstrate your knowledge during interviews and show that you're committed to maintaining high care standards.

Tip Number 2

Network with professionals in the care sector, especially those who have experience in compliance roles. Attend relevant conferences or workshops to build connections and gain insights into best practices that you can discuss in your interview.

Tip Number 3

Prepare to discuss specific examples from your past experiences where you've successfully implemented changes or improvements in care settings. This will showcase your problem-solving skills and ability to lead teams effectively.

Tip Number 4

Research Harbour Healthcare's values and culture thoroughly. Be ready to articulate how your personal values align with theirs, as this will demonstrate your fit within their team and commitment to their mission.

We think you need these skills to ace Care and Compliance Manager

Auditing Skills
Clinical Knowledge
Regulatory Compliance
Quality Assurance
Performance Monitoring
Action Plan Development
Stakeholder Management
Team Leadership
Communication Skills
Problem-Solving Skills
Policy Development
Training and Coaching
Attention to Detail
Adaptability

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Care and Compliance Manager position. Tailor your application to highlight relevant experience and skills that align with the role.

Highlight Relevant Experience: Emphasise your auditing experience in a clinical environment and any post-basic clinical qualifications you possess. Provide specific examples of how you've successfully managed compliance and quality in previous roles.

Showcase Your Values: Harbour Healthcare values individuality, diversity, and innovation. Make sure to reflect these values in your application by sharing personal experiences that demonstrate your commitment to these principles.

Craft a Strong Cover Letter: Write a compelling cover letter that not only summarises your qualifications but also expresses your passion for providing quality care. Mention why you want to work for Harbour Healthcare specifically and how you can contribute to their mission.

How to prepare for a job interview at Michael Paul Van Zeyl, Inc.

Understand the Company Values

Before your interview, make sure you understand Harbour Healthcare's core values: inclusivity, care, and integrity. Be prepared to discuss how your personal values align with theirs and provide examples from your past experiences that demonstrate this alignment.

Showcase Your Auditing Experience

Since the role requires auditing experience in a clinical environment, be ready to discuss specific audits you've conducted. Highlight the outcomes, any challenges faced, and how you implemented solutions to improve care quality.

Prepare for Scenario-Based Questions

Expect scenario-based questions that assess your problem-solving skills and ability to handle operational challenges. Think of examples where you've successfully led a team through change or improved compliance in a care setting.

Demonstrate Leadership Skills

As a Care and Compliance Manager, you'll need to lead a team effectively. Prepare to discuss your leadership style, how you motivate others, and any experience you have in coaching teams to achieve high standards of care.

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