Senior Manager - Product, Client Onboarding & Business Support in West End of London
Senior Manager - Product, Client Onboarding & Business Support

Senior Manager - Product, Client Onboarding & Business Support in West End of London

West End of London Full-Time 48000 - 72000 Β£ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead product roll-out and ensure smooth client onboarding processes.
  • Company: Established financial services firm committed to excellence across Asia and beyond.
  • Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
  • Why this job: Make a real impact in banking while driving innovation and efficiency.
  • Qualifications: Experience in banking, management, and strong leadership skills.
  • Other info: Join a collaborative team with a focus on client success and operational excellence.

The predicted salary is between 48000 - 72000 Β£ per year.

Overview

Role to lead & oversee product roll out, related risks & provide essential business support from a Business Management perspective to ensure the smooth running of the team. This role requires a proactive professional with expertise in banking & management.

The hiring organisation is a well-established entity within the financial services industry. They are committed to delivering excellence in banking and financial services across Asia and the wider world.

Description

About the London Corporate & Institutional Banking Team

The Corporate & Institutional Banking team engages across 2 client pools:

  • Corporate Banking client pool;
  • Institutional client pool;

For the above client pools, it employs the following product groups:

  • Global Transaction Banking (Trade Finance, Correspondent banking & Cash management);
  • Structured Trade Finance;
  • Real Estate Finance;

The Corporate Banking client pool consists of both FTSE 100-350 or equivalent companies across the UK and Europe as well as large corporate clients within the network of The Group.

Team Structure and Reporting Lines

The Senior Manager reports into the Head of Corporate & Institutional Banking. The following lines report into the Senior Manager:

  • Senior Analyst
  • CDD Analyst x4
  • Business Support Analyst

CORE RESPONSIBILITIES

  • Drive the product development within C&IB alongside existing products and expand on product range via product proposals.
  • Affirm that support specific for C&IB is undertaken by COO team to ensure that all risks as identified on an ongoing basis.
  • Joint responsibility with Head of Trade Finance Sales on utilization of existing FI trade flows (with support from Trade Finance Middle Office).
  • Projects & System Developments: Ensure output from regulatory horizon scanning is embedded within the team and complies with the requirements.
  • Provide system updates for increasing efficiencies of Operational process.
  • Coordination with appropriate stakeholders.
  • Review details of changes in line with Group Requirements.
  • Carry out UAT of the new or modified Systems, Compliance/Governance, Operational efficiencies and provide remedies if required.
  • Ensure that the enhancements offer better customer experience.
  • Business Support: Drive the client onboarding process from both CDD/KYC; Overseeing the team responsible for this function.
  • Collate and obtain information from clients including but limited to identification and verification, transactional information.
  • Challenge RMs on accuracy of statements and information.
  • Maintain review diary for client base.
  • Handle queries on both client transactions and client relationships when Compliance is being addressed.
  • Maintain the physical and electronic archive for client files.
  • Ensure adherence of the wider team to relevant data quality requirements.
  • Providing support;

Senior Manager - Product, Client Onboarding & Business Support in West End of London employer: Michael Page

As a leading entity in the financial services sector, our company offers an exceptional work environment that fosters professional growth and innovation. Employees benefit from a collaborative culture that prioritises excellence and provides ample opportunities for career advancement, particularly in the dynamic London market. With a commitment to employee well-being and a focus on delivering top-tier banking solutions, we ensure that our team members are equipped with the resources and support needed to thrive in their roles.
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Contact Detail:

Michael Page Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Senior Manager - Product, Client Onboarding & Business Support in West End of London

✨Tip Number 1

Network like a pro! Reach out to your connections in the banking and financial services industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know!

✨Tip Number 2

Prepare for those interviews by researching the company inside out. Understand their products, values, and recent news. We want you to walk in feeling confident and ready to discuss how your experience aligns with their goals in client onboarding and business support.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or mentors. Focus on articulating your experience in product management and risk oversight. We’re here to help you refine your pitch so you can impress the hiring team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged. Let’s get you that Senior Manager role!

We think you need these skills to ace Senior Manager - Product, Client Onboarding & Business Support in West End of London

Product Development
Risk Management
Client Onboarding
KYC (Know Your Customer)
CDD (Customer Due Diligence)
Stakeholder Coordination
Regulatory Compliance
Operational Efficiency
User Acceptance Testing (UAT)
Data Quality Management
Communication Skills
Team Leadership
Analytical Skills
Problem-Solving Skills

Some tips for your application 🫑

Tailor Your CV: Make sure your CV is tailored to the Senior Manager role. Highlight your experience in product development and client onboarding, as well as any relevant banking expertise. We want to see how your skills align with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven product rollouts or managed teams in the past. We love a good story!

Showcase Your Proactive Approach: In your application, emphasise your proactive nature. We’re looking for someone who can identify risks and provide solutions before they become issues. Let us know how you've done this in previous roles!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!

How to prepare for a job interview at Michael Page

✨Know Your Products Inside Out

Make sure you have a solid understanding of the products related to Corporate & Institutional Banking. Familiarise yourself with Global Transaction Banking, Structured Trade Finance, and Real Estate Finance. Being able to discuss these confidently will show your expertise and readiness for the role.

✨Demonstrate Your Risk Management Skills

Prepare examples of how you've identified and managed risks in previous roles. The hiring organisation values proactive professionals, so be ready to discuss specific situations where you’ve successfully mitigated risks or improved processes.

✨Showcase Your Leadership Experience

As a Senior Manager, you'll be overseeing a team. Be prepared to share your leadership style and experiences. Discuss how you've driven product development or supported teams in achieving their goals, especially in a banking context.

✨Engage with Stakeholders

Highlight your experience in coordinating with various stakeholders. Prepare to talk about how you've effectively communicated and collaborated with different teams to ensure smooth operations and compliance, as this is crucial for the role.

Senior Manager - Product, Client Onboarding & Business Support in West End of London
Michael Page
Location: West End of London
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  • Senior Manager - Product, Client Onboarding & Business Support in West End of London

    West End of London
    Full-Time
    48000 - 72000 Β£ / year (est.)
  • M

    Michael Page

    1000+
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