At a Glance
- Tasks: Create impactful dashboards and reports to drive decision-making in social housing.
- Company: Join Black Country Housing Group, a leader in social housing innovation.
- Benefits: Enjoy flexible pension, enhanced leave, and wellbeing events.
- Other info: Collaborative environment with opportunities for professional growth.
- Why this job: Make a real difference in the community through data-driven insights.
- Qualifications: Strong Power BI skills and ability to communicate complex data clearly.
The predicted salary is between 40000 - 50000 € per year.
Business Intelligence & Insights Specialist at Black Country Housing Group – responsible for delivering insightful reporting, analytics and benchmarking to support decision‐making and continuous improvement across the organisation.
Key Responsibilities
- Design, build and maintain BCHG's suite of dashboards, performance packs and automated reporting products using Power BI and aligned tools.
- Develop high quality KPI dashboards for Board, Executive, SLT and service teams.
- Ensure reporting is consistent, governed and aligned with BCHG's KPI Catalogue.
- Work with the Data Governance Manager to apply standards, definitions and quality controls to reporting and dashboards.
- Monitor reporting SLAs, refresh schedules and usage analytics to optimise adoption.
- Extract, gather, manipulate and interrogate data from multiple sources and present it in a clear, usable format to inform decision‐making across the organisation.
- Analyze trends, patterns and performance drivers across multiple data sets, including but not limited to arrears, repairs, voids, complaints, satisfaction, compliance, assets, HR and financial indicators.
- Build analytical models to explore relationships, hotspots and opportunities for improvement.
- Develop scenario‐planning tools (e.g., void turnaround, EPC uplift, service demand forecasting).
- Prepare, cleanse and structure data from multiple sources to create reliable, reusable analytical datasets.
- Produce benchmarking dashboards and reports comparing BCHG to peer providers and national datasets.
- Identify performance variations and develop insight‐led recommendations.
- Work with the Data Governance Manager to advise SLT and Heads of Service on improvement opportunities.
- Configure thresholds, alerts and data‐driven notifications within dashboards.
- Conduct deep‐dive analysis on emerging issues, service risks or strategic questions.
- Support the creation of predictive, scenario‐based and AI‐enabled analytical outputs.
- Produce financial and non‐financial benefit analysis for strategic or operational programmes.
- Support the development of BCHG's ESG reporting, including environmental, social and governance metrics.
- Work collaboratively with service areas to understand analytical needs.
- Present findings in workshops, meetings and training settings.
- Build organisational confidence in reading and interpreting data.
- Operate with a high degree of professional judgement, influencing how data and insight is used across the organisation.
Essential Skills & Experience
- Strong Power BI skills including data modelling, DAX and visual design.
- Advanced Excel capability (modelling, Power Query).
- Experience producing dashboards, insight reports and analytics.
- Ability to translate complex data into clear, actionable messages.
- Ability to communicate effectively with Board and Executive committee members and produce high quality reports for various internal departments and external / 3rd party bodies.
- Awareness of data protection, data ethics and assurance considerations when handling sensitive operational and customer data.
- Strong stakeholder engagement and communication skills.
Desirable Skills & Experience
- Experience querying and shaping data using SQL or similar tools to support robust analytical models.
- Knowledge of housing or other regulated‐sector performance areas.
- Experience with forecasting, benchmarking or scenario‐planning techniques.
Benefits
- Flexible pension scheme with up to 7% employers' contribution.
- Enhanced sick, maternity and paternity pay.
- Subsidised wellbeing events.
- 28 days annual leave + 1 extra day at Christmas.
- Purchase or sell up to one week leave per year.
Business Intelligence and Insights Specialist - Social Housing in West Bromwich employer: Michael Page
At Black Country Housing Group, we pride ourselves on being an exceptional employer that values innovation and collaboration. Our supportive work culture fosters professional growth through continuous learning opportunities, while our commitment to employee wellbeing is reflected in our flexible benefits, including a generous pension scheme and enhanced leave policies. Join us in making a meaningful impact in the social housing sector, where your insights will drive positive change in our communities.
StudySmarter Expert Advice🤫
We think this is how you could land Business Intelligence and Insights Specialist - Social Housing in West Bromwich
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and showcasing your Power BI skills. Make sure you can talk about your experience with dashboards and analytics confidently – it’s your time to shine!
✨Tip Number 3
Don’t just apply anywhere; focus on companies that align with your values and interests. Check out our website for roles that excite you and fit your skills – we want to see you succeed!
✨Tip Number 4
Follow up after interviews with a thank-you note. It shows your appreciation and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Business Intelligence and Insights Specialist - Social Housing in West Bromwich
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience with Power BI, data analysis, and stakeholder engagement. We want to see how your skills align with the role of Business Intelligence and Insights Specialist!
Showcase Your Data Skills:Don’t just list your skills; demonstrate them! Include specific examples of dashboards you've built or reports you've produced. We love seeing how you’ve used data to drive insights and decision-making.
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language to explain complex data concepts, as if you're presenting to someone who might not be a data expert. We appreciate clarity!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Michael Page
✨Master Power BI
Make sure you brush up on your Power BI skills before the interview. Be ready to discuss your experience with data modelling, DAX, and visual design. You might even want to prepare a mini portfolio of dashboards you've created to showcase your abilities.
✨Know Your KPIs
Familiarise yourself with key performance indicators relevant to social housing. Understand how they impact decision-making and be prepared to discuss how you would align reporting with BCHG's KPI Catalogue. This shows that you’re not just technically skilled but also understand the business context.
✨Data Storytelling
Practice translating complex data into clear, actionable insights. Think about examples where you've done this in the past and be ready to share them. The ability to communicate effectively with stakeholders is crucial, so demonstrate your storytelling skills during the interview.
✨Engage with Stakeholders
Show that you can build relationships with various teams. Prepare to discuss how you've collaborated with different departments to understand their analytical needs. Highlighting your strong stakeholder engagement skills will set you apart as a candidate who can work well within the organisation.
