About Our Client
Our client is a global success story, recognised for delivering industry-leading solutions across engineering and manufacturing markets. With a strong reputation, continued growth and a commitment to investing in their people, they offer the rare combination of long-term stability, career development and the opportunity to join a business genuinely going places.
Job Description
Our client is seeking a polished and customer-focused professional to become the face of their business. As the first point of contact for customers, suppliers, contractors and visitors, you will play a vital role in creating exceptional first impressions while supporting the day-to-day operations.
- Managing reception and front-of-house operations
- Greeting visitors and ensuring a professional customer experience
- Handling incoming calls, emails and customer enquiries
- Following up quotations and assisting with customer communication
- Coordinating meeting rooms, couriers and visitor registrations
- Providing administrative support to the Customer Service Team
- Maintaining accurate records and updating internal systems
- Building positive relationships with customers and stakeholders
- Supporting initiatives that enhance the overall customer experience
The Successful Applicant
To be considered, you will demonstrate:
- Previous experience in Reception, Customer Service, Administration or another client/customer facing role
- Outstanding communication and interpersonal skills
- A professional, approachable and polished presentation
- Strong organisational skills and the ability to manage competing priorities
- Confidence interacting with customers, suppliers and stakeholders at all levels
- A proactive mindset with the initiative to solve problems independently
- Intermediate Microsoft Office skills, including Outlook, Word and Excel
- Reliability, resilience and a genuine desire to grow alongside the business
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Reception & Customer Service Officer in Welshpool employer: Michael Page
ASDA is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Leeds. With a strong commitment to employee growth, ASDA provides numerous opportunities for professional development and advancement, alongside competitive salaries and comprehensive benefits. The hybrid working model allows for flexibility, making it an attractive workplace for those seeking meaningful and rewarding careers in one of the UK's leading retail brands.
