Credit Controller in Trafford Park

This is a great opportunity for an experienced Credit Controller to take ownership of their own ledger, managing customer relationships, resolving queries and proactively collecting outstanding debt. Based in Trafford, the role offers £30,000-£32,000, hybrid working and bonus potential, within a supportive finance team. Client Details The client is a well-established and growing organisation based in Trafford, offering a supportive and collaborative working environment within a busy finance function. They promote a flexible, people-focused culture, offering hybrid working, bonus potential and opportunities for employees to develop and progress within the business. Description Managing your own portfolio of customer accounts and taking full ownership of the collection process Proactively chasing outstanding debt via telephone and email Building and maintaining strong relationships with customers Monitoring aged debt and ensuring overdue balances are followed up effectively Resolving customer queries and disputes in a timely manner Allocating and reconciling customer payments where required Agreeing payment plans and monitoring these to ensure payments are received Working closely with internal teams to resolve invoice and account queries Producing regular aged debt and cash collection reports Escalating problematic accounts where appropriate Supporting the wider finance team and contributing towards cash collection targets Identifying opportunities to improve existing credit control processes Profile A successful Credit Controller should have: Have previous experience working within Credit Control / Accounts Receivable Are confident managing their own ledger and chasing outstanding debt Have strong communication and relationship-building skills Are comfortable having challenging conversations with customers when required Have good Excel and general systems skills Are organised, proactive and able to prioritise a busy workload Enjoy working towards individual and team targets Have a strong attention to detail and a commercially minded approach Job Offer Salary ranging from £30,000 to £32,000, dependent on the level of experience. Hybrid working arrangement, offering flexibility. Permanent position within the retail industry.If you're interested in this role, apply now. People are at the heart of Michael Page. We are committed to creating an inclusive environment. As an inclusive recruiter we welcome applications from people of all backgrounds, identities and experiences. If you require any adjustments or accommodations during the recruitment process, we'll work with you to ensure you can perform at your best