Temporary Customer Service Advisor

We are seeking a Temporary Customer Service Advisor, who can provide exceptional customer service and handle day-to-day operational tasks within the transport and distribution sector. The ideal candidate should be well-versed in building and maintaining customer relationships, and be able to thrive in a fast-paced environment. Client Details Our client is a large organisation within the transport and distribution industry, boasting a nationwide presence. Committed to providing superior services, they are known for their operational excellence and customer-centric approach. Their team is made up of dedicated professionals who strive to maintain the company's standing as a leading provider in the industry. Description Act as the first point of contact for all customer queries Provide high-quality customer service, addressing and resolving customer complaints Process orders and manage delivery schedules Work closely with the operations team to ensure smooth deliveries Maintain accurate records of customer interactions Identify and escalate issues as necessary Contribute to team efforts by accomplishing related tasks as neededProfile A successful Temporary Customer Service Advisor should have: A strong understanding of customer service principles and practices Excellent communication skills, both written and verbal Ability to handle complaints and difficult situations in a professional manner Proficiency in using computer systems for data entry and reporting A proactive attitude and a passion for delivering exceptional serviceJob Offer In return, our client can offer: Immediate start Weekly pay Temp to perm opportunity Close to main public transport links & free parking