Systems Support Coordinator

Systems Support Coordinator

Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
Michael Page

At a Glance

  • Tasks: Provide 1st and 2nd line support, manage Microsoft 365 accounts, and troubleshoot tech issues.
  • Company: A growing organisation in the business services industry focused on innovation.
  • Benefits: Competitive salary, opportunities for growth, and a supportive team environment.
  • Other info: Great opportunity for career advancement in a tech-driven company.
  • Why this job: Join a dynamic team and enhance your tech skills while making a real impact.
  • Qualifications: Experience in IT support and strong knowledge of Microsoft 365 required.

The predicted salary is between 30000 - 40000 Β£ per year.

The Systems Support Coordinator will play a pivotal role in maintaining and enhancing technology systems within the business services industry. Based in Maidstone, you will ensure smooth system operations and provide effective support for technical queries.

Client Details

The employer is a growing organisation within the business services industry, known for providing tailored solutions and fostering innovation. They are committed to leveraging technology to optimise their operational processes and deliver quality services.

Description

  • Provide 1st and 2nd line support to users across the business.
  • Administer Microsoft 365 user accounts, permissions, and access.
  • Support and maintain CRM and other business systems.
  • Assist with user onboarding, offboarding, and account setup.
  • Troubleshoot hardware, software, and system-related issues.
  • Work with departments to identify and improve business processes.
  • Support system upgrades, testing, and new technology rollouts.
  • Assist with reporting, data management, and system documentation.
  • Liaise with third-party IT suppliers and software providers.
  • Support information security processes and ISO 27001 compliance activities.

Profile

A successful Systems Support Coordinator should have:

  • Experience in IT support, systems support, or systems administration.
  • Strong knowledge of Microsoft 365, including Teams, SharePoint, and Outlook.
  • Confident troubleshooting technical issues and supporting users.

Systems Support Coordinator employer: Michael Page

As a Systems Support Coordinator at our growing organisation in Maidstone, you will be part of a dynamic team that values innovation and collaboration. We offer a supportive work culture with opportunities for professional development, ensuring you can enhance your skills while contributing to the optimisation of our technology systems. Join us to be part of a forward-thinking company that prioritises employee growth and fosters a positive environment for all.

Michael Page

Contact Details:

Michael Page Recruitment Team

We think you need these skills to ace Systems Support Coordinator

1st and 2nd Line Support
Microsoft 365 Administration
CRM System Support
User Onboarding and Offboarding
Troubleshooting Hardware Issues
Troubleshooting Software Issues
Business Process Improvement