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- Tasks: Manage customer credit accounts and ensure timely payments.
- Company: Reputable retail organisation with a strong commitment to quality.
- Benefits: Competitive salary, job stability, pension scheme, and professional development opportunities.
- Other info: Office-based role with opportunities for career growth.
- Why this job: Join a dynamic team and make a real impact in financial operations.
- Qualifications: Proficiency in financial software, strong analytical skills, and excellent communication.
The predicted salary is between 31000 - 31000 £ per year.
The role of Credit Controller in the retail industry involves managing and maintaining the credit accounts of customers to ensure timely payments. This permanent position is an excellent opportunity to contribute to the Accounting and Finance department while ensuring smooth financial operations.
Client Details: This opportunity is working for a well-established organisation in the retail sector, known for its strong presence and commitment to delivering high-quality products to its customers. The company offers a professional and structured environment, ideal for individuals looking to make an impact in the financial operations of a well-established business.
Description:
- Monitor customer accounts and ensure timely collection.
- Conduct regular chasing of overdue invoices via telephone and email.
- Maintain accurate records of collection activity.
- Negotiate payment plans with customers where appropriate.
- Escalate high-risk or overdue accounts to the Senior Credit Controller.
- Investigate and resolve customer queries relating to invoices, payments, and credit notes.
- Liaise with internal departments to resolve disputes.
- Monitor and follow up on outstanding queries to ensure prompt resolution.
- Work closely with customers to address payment delays.
- Post and allocate customer payments accurately and in a timely manner.
- Investigate and resolve unallocated cash.
- Support bank reconciliation processes where required.
- Maintain accurate customer account balances.
- Review and action the daily credit hold list.
- Produce and distribute customer statements.
- Provide copy invoices and documentation as requested.
- Maintain up-to-date customer account information.
- Update EDI systems and customer portals where required.
- Assist with credit checks for new and existing customers.
- Monitor customer payment performance.
- Flag potential bad debts to the Senior Credit Controller.
- Support credit limit reviews of outstanding balances.
Profile: A successful Credit Controller should have:
- Proficiency in using financial software and systems.
- Strong numerical and analytical skills.
- Excellent communication and negotiation abilities.
- A proactive approach to problem-solving and attention to detail.
- The ability to work effectively both independently and as part of a team.
This opportunity will be office based.
Job Offer: Competitive salary, permanent role with job stability in a reputable company, company pension scheme, opportunities for professional development within the Accounting & Finance department.
If you are an organised and detail-oriented individual looking to grow your career as a Credit Controller, we encourage you to apply today.
Credit Controller in Sittingbourne employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Sittingbourne
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and finance sectors. You never know who might have a lead on a Credit Controller position or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to credit control. Think about how you’d handle overdue invoices or negotiate payment plans, and be ready to share your experiences.
✨Tip Number 3
Show off your skills! If you’ve got experience with financial software, make sure to highlight that in conversations. Being proficient in these tools is a big plus for any Credit Controller role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge over other candidates.
We think you need these skills to ace Credit Controller in Sittingbourne
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing credit accounts and collecting payments. Use keywords from the job description to show that you’re a perfect fit for the Credit Controller role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share specific examples of how you've successfully handled overdue invoices or negotiated payment plans. Let us see your personality and passion for the role!
Showcase Your Skills: Don’t forget to mention your proficiency with financial software and your strong analytical skills. We want to know how you can contribute to our smooth financial operations right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the process!
How to prepare for a job interview at Michael Page
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data all the time. Brush up on your numerical skills and be ready to discuss how you've used them in past roles. Be prepared to explain how you monitor accounts and ensure timely collections.
✨Communication is Key
You'll need to negotiate payment plans and resolve customer queries, so practice your communication skills. Think of examples where you've successfully handled difficult conversations or disputes. Show that you can maintain professionalism while being approachable.
✨Show Your Problem-Solving Skills
The role requires a proactive approach to problem-solving. Prepare to share specific instances where you've identified issues and implemented solutions, especially regarding overdue accounts or customer disputes. Highlight your attention to detail and analytical abilities.
✨Familiarise Yourself with Financial Software
Since proficiency in financial software is crucial, make sure you're comfortable discussing any relevant systems you've used. If you know the software the company uses, mention it! This shows you're not just qualified but also eager to hit the ground running.