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- Tasks: Lead a customer service team and ensure top-notch service delivery.
- Company: Dynamic recruitment agency with a focus on teamwork and support.
- Benefits: Competitive salary, career development, and hybrid working options.
- Why this job: Join a supportive culture and make a real difference in customer satisfaction.
- Qualifications: Experience in customer service and strong leadership skills.
- Other info: Great opportunities for career growth in a thriving environment.
The predicted salary is between 31000 - 33000 £ per year.
A leading recruitment agency is seeking a CS Team Leader to oversee a customer service team in Sheffield. This permanent position emphasizes delivering exceptional customer service and team management.
Key responsibilities include:
- Leading the team
- Monitoring performance
- Resolving issues
- Collaborating with other departments
The successful candidate will enjoy a competitive salary of £31,000 to £33,000 annually, with opportunities for career development and a supportive company culture that values hybrid working. Apply today to advance your career!
Customer Service Team Leader – Hybrid Role in Manufacturing in Sheffield employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Team Leader – Hybrid Role in Manufacturing in Sheffield
✨Tip Number 1
Network like a pro! Reach out to current or former employees in similar roles on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions. Think about how your experience aligns with leading a customer service team and resolving issues effectively.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've motivated teams and improved performance in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining the team.
We think you need these skills to ace Customer Service Team Leader – Hybrid Role in Manufacturing in Sheffield
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and team leadership. We want to see how you've made a difference in previous roles, so don’t hold back on those achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Customer Service Team Leader role. Share your passion for delivering exceptional service and how you can lead a team to success.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've resolved issues in the past. We love candidates who can think on their feet and come up with creative solutions, so let us know how you’ve tackled challenges head-on!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Michael Page
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Customer Service Team Leader. Brush up on your knowledge about team management, performance monitoring, and issue resolution. This will help you answer questions confidently and show that you're ready to take charge.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or resolved customer issues. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will demonstrate your ability to lead effectively and handle challenges.
✨Emphasise Collaboration
Since the role involves working with other departments, be ready to discuss how you've collaborated in the past. Think of specific instances where teamwork led to improved customer service or operational efficiency. This shows that you value a supportive company culture.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the company's approach to hybrid working, and opportunities for career development. This not only shows your interest but also helps you gauge if the company is the right fit for you.
