Senior IT Service Delivery Manager

This is a superb opportunity to join a large-scale business as they implement a range of exciting technology projects, and introduce cutting-edge IT for their growing user base. You will join as a Senior IT Service Delivery Manager at their Mansfield office, where you will lead the IT Service function in a people-management capacity, playing a key part in the development and implementation of world-class IT Services across the business. Client Details Michael Page are proud to be partnered with an award-winning national brand that have grown into a true market leader within their space. Its a great time to be joining them, as they look to invest heavily into their growing technology function throughout the second half of 2024. With an established senior leadership team in place, the business have ambitious plans to scale their technology into a true best-in-class, cloud-focused service, with this role being a central part in the delivery of industry-leading IT Services being delivered to end-users.Description As the Senior IT Service Delivery Manager, you will report directly into the Head of IT Services, and take responsibility for the people-management of a strong, established IT Service team. This team is made up of experienced 1st and 2nd Line Support Analysts that provide expert end-user support in an ITIL environment to the company's growing user base across both Mansfield and the wider Nottinghamshire region. You will have strong levels of strategic in…