At a Glance
- Tasks: Own and evolve workplace tech, managing Microsoft 365 and endpoint environments.
- Company: Leading tech organisation in Abu Dhabi focused on digital innovation.
- Benefits: Competitive salary, career growth, and the chance to shape modern technology.
- Other info: Collaborate with diverse teams and drive automation and security initiatives.
- Why this job: Make a real impact in a dynamic environment with cutting-edge technologies.
- Qualifications: 5-10+ years in IT Operations with expertise in Microsoft ecosystem and endpoint management.
The predicted salary is between 54000 - 66000 £ per year.
- Opportunity to own and evolve workplace tech
- Must have deep expertise across Microsoft ecosystem and JAMF
- Opportunity to own and evolve workplace tech
- Must have deep expertise across Microsoft ecosystem and JAMF
- About Our Client
Technology driven organisation in Abu Dhabi at the forefront of building sophisticated digital products.
With a focus on operational excellence, automation, security, and modern ways of working, the organisation is seeking an experienced IT Operations Engineer to take ownership of its critical workplace technology ecosystem.
Job Description
- Own the architecture, configuration, administration, and continuous improvement of the Microsoft 365 ecosystem.
- Manage and optimize Microsoft Entra ID, Intune, Exchange Online, Teams, Share Point Online, One Drive, and related Microsoft services.
- Lead the administration and enhancement of endpoint management platforms across Windows, mac OS, i OS, and Android environments.
- Manage and maintain enterprise identity and access management platforms including Okta and Microsoft Entra ID.
- Administer and optimise device management solutions including Microsoft Intune and Jamf.
- Support and enhance Secure Access Service Edge (SASE) and Zero Trust technologies including Zscaler.
- Drive workplace technology initiatives focused on automation, user experience, productivity, and security.
- Manage the deployment, governance, and adoption of enterprise AI platforms including Microsoft Copilot, Chat GPT Enterprise, Claude, and similar productivity technologies.
- Develop and maintain platform standards, operational documentation, policies, and technical roadmaps.
- Partner closely with Cyber Security, Infrastructure, Product, and Engineering teams to ensure technology platforms align with security and compliance requirements.
- Act as an escalation point for complex support issues while driving permanent resolutions and platform improvements.
- Lead platform upgrades, migrations, integrations, and transformation initiatives.
- Proactively monitor platform health, performance, security posture, and user experience.
- Identify opportunities to automate operational processes and improve service delivery across the organisation.
- The Successful Applicant
- Experience within fintech, FS, investment management, technology, or other highly regulated and security conscious environments.
- 5-10+ years of experience within IT Operations, Systems Engineering, Workplace Technology, End User Computing, or Infrastructure Engineering environments.
- Strong hands‑on experience administering and supporting Microsoft 365 enterprise environments.
- Deep expertise across Entra ID (Azure AD), Intune, Exchange Online, Share Point Online, Teams, and modern workplace technologies.
- Proven experience managing enterprise endpoint environments across Windows, mac OS, i OS, and Android platforms.
- Strong experience with identity and access management platforms such as Okta and Entra ID.
- Experience administering Jamf within enterprise mac OS environments.
- Strong understanding of Zero Trust principles and secure access technologies, including Zscaler.
- Experience with device compliance, endpoint security, conditional access, and modern identity management frameworks.
- Familiarity with enterprise AI platforms such as Microsoft Copilot, Chat GPT Enterprise, Claude, and related productivity solutions.
- Strong troubleshooting and root‑cause analysis capabilities across end‑user computing and workplace technologies.
- Experience contributing to platform architecture, design, governance, and technology roadmap discussions.
- Comfortable operating across both strategic initiatives and day‑to‑day operational support activities.
- Strong stakeholder management and communication skills with the ability to work effectively across technical and business teams.
- What's on Offer
- Opportunity to own and shape a modern enterprise technology estate.
- Broad responsibility spanning architecture, engineering, operations, security, and emerging AI technologies.
- #J-18808-Ljbffr
Senior IT Operations Engineer (M365,Identity, Endpoint, AI) employer: Michael Page
At Michael Page, we pride ourselves on being an excellent employer that champions community impact through our Social Value Lead role. Our supportive work culture fosters collaboration and innovation, providing employees with ample opportunities for professional growth while making a meaningful difference in the property industry. Located in a vibrant area, we offer competitive salaries and a commitment to employee well-being, ensuring that you thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Operations Engineer (M365,Identity, Endpoint, AI)
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Michael Page values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Michael Page might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Michael Page!
✨Direct Apply to Michael Page
Let's not forget to apply directly through the Michael Page website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior IT Operations Engineer (M365,Identity, Endpoint, AI)
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Michael Page.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Michael Page. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Michael Page
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
