Senior Individual Giving Manager

This role leads the Individual Giving team, delivering fundraising income through supporter acquisition, retention and engagement across channels including digital, direct marketing, raffles, lotteries, in-memory giving and legacies. It is responsible for shaping strategy, managing budgets and performance, leading a high-performing team, and using data-driven insights to grow long-term supporter value and sustainable income.

Established UK charity dedicated to funding pioneering research and improving outcomes for children affected by serious illness.

Description

• Lead and develop the Individual Giving team to achieve income targets
• Create and deliver fundraising strategies aligned with organisational goals
• Manage budgets, forecasting, reporting and KPI performance monitoring
• Oversee multi-channel fundraising campaigns across digital and direct marketing
• Use data and insight to improve supporter acquisition, retention and ROI
• Enhance supporter journeys and stewardship to maximise long-term value
• Collaborate with internal teams and external agencies to deliver campaigns
• Ensure compliance with fundraising regulations and identify new income opportunities

Profile

• Experience developing and implementing Individual Giving strategies using a test-and-learn approach
• Strong expertise in donor acquisition, retention and supporter development programmes
• Proven success managing integrated multi-channel direct marketing campaigns
• Excellent analytical skills, with the ability to interpret data and translate insights into action
• Experience managing budgets, forecasting income and expenditure, and reporting against targets
• Strong stakeholder management skills, with the ability to influence senior colleagues and partners
• Experience working with data teams to develop insight-led fundraising strategies
• Proven ability to lead, motivate and develop high-performing teams
• Experience managing agencies, suppliers and external contracts
• Strong understanding of fundraising regulations, compliance, Gift Aid and data protection requirements
• Commercially minded, highly organised and committed to delivering excellent supporter experiences and long-term fundraising growth.

Job Offer

• Competitive salary ranging from £50,000 to £55,000, dependent on the level of experience.
• Permanent position based in London
• Hybrid - 3 days in the office and two days from home
• Opportunity to contribute to impactful fundraising efforts in the not-for-profit sector.