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For Companies At a Glance
- Tasks: Oversee daily operations in a busy automotive dealership and drive efficiency.
- Company: Join a well-established automotive finance and dealership business during a key transition.
- Benefits: Enjoy a competitive salary of £60k and gain valuable leadership experience.
- Why this job: Be a vital support to the CEO and make a real impact in a fast-paced environment.
- Qualifications: Experience in automotive or motor trade with strong operational leadership skills required.
- Other info: This is a 6-month interim role with an immediate start.
The predicted salary is between 42000 - 84000 £ per year.
Overview
Interim Operational Manager to oversee automotive site operations, lead managers, drive efficiency, and support the CEO in a fast-paced, hands-on role.
Client Details
We\’re seeking an experienced Operational Manager to join a well-established automotive finance and dealership business on a 6-month interim basis, providing hands-on leadership and stability during a key period of change.
Description
This is a fast-paced environment where you\’ll be a critical support to the CEO and senior team – ensuring the smooth running of a busy dealership and operational site.
Responsibilities
- Take ownership of day-to-day operations across Finance/Admin, Asset Management, Workshop, Sales, and Service.
- Drive efficiency and performance within the workshop and dealership.
- Ensure customer experience is well-managed across walk-ins, marketing leads, and auction activity.
- Balance cost control, efficiency, and quality – making processes practical, quick, and effective.
- Act as the \”No.2\” to the CEO, freeing them up to focus on projects and strategy.
Qualifications
- Automotive or motor trade background – service management, fleet, aftermarket, or dealership.
- Strong operational leadership – able to step in quickly and manage existing managers.
- Commercial mindset – able to improve efficiency and control costs.
- Resilient, proactive, and able to act quick.
Job Offer
Interim Operational Manager – 6 months, immediate start
Lead automotive operations and support CEO, £60k
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Senior Customer Operations Manager employer: Michael Page
Contact Detail:
Michael Page Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Customer Operations Manager
✨Tip Number 1
Familiarise yourself with the automotive industry, especially in finance and dealership operations. Understanding the specific challenges and trends in this sector will help you demonstrate your expertise during interviews.
✨Tip Number 2
Network with professionals in the automotive field, particularly those in operational roles. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the company culture.
✨Tip Number 3
Prepare to discuss your previous experiences in managing teams and driving efficiency. Be ready to share specific examples of how you've improved operations in past roles, as this will showcase your capability to support the CEO effectively.
✨Tip Number 4
Research the company thoroughly, including its values, recent changes, and future goals. This knowledge will allow you to tailor your discussions and show how you can contribute to their success during this transitional period.
We think you need these skills to ace Senior Customer Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in automotive operations and leadership roles. Emphasise your ability to drive efficiency and manage teams, as these are key aspects of the job.
Craft a Compelling Cover Letter: In your cover letter, address how your background aligns with the responsibilities outlined in the job description. Mention specific examples of how you've improved operational efficiency or managed teams in previous roles.
Highlight Relevant Skills: Focus on skills that are crucial for this role, such as operational leadership, commercial mindset, and resilience. Use concrete examples to demonstrate these skills in action.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Michael Page
✨Showcase Your Leadership Skills
As a Senior Customer Operations Manager, you'll need to demonstrate your ability to lead teams effectively. Prepare examples from your past experiences where you've successfully managed teams, driven performance, and improved efficiency.
✨Understand the Automotive Industry
Familiarise yourself with the latest trends and challenges in the automotive finance and dealership sector. Being knowledgeable about the industry will show your passion and commitment, making you a more attractive candidate.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world situations. Think of scenarios where you've had to balance cost control, efficiency, and quality, and be ready to discuss how you approached these challenges.
✨Demonstrate Your Commercial Mindset
Highlight your ability to improve efficiency and control costs. Be prepared to discuss specific strategies you've implemented in previous roles that have led to measurable improvements in operational performance.