Michael Page is seeking a Customer Resolution Team Leader in the UK to head an 8-person team handling complaints, escalations and customer recovery. You will drive fair outcomes, coach staff and analyse trends to reduce repeat issues while upholding a customer-first culture.
Based in Rotherham, the role offers a permanent, full-time position with a competitive salary. The role emphasizes empathy, strong communication, and the ability to improve processes and service levels across the
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Customer Resolution Leader - Elevate Service & Retention in Rotherham employer: Michael Page
ASDA is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Leeds. With a strong commitment to employee growth, ASDA provides numerous opportunities for professional development and advancement, alongside competitive salaries and comprehensive benefits. The hybrid working model allows for flexibility, making it an attractive workplace for those seeking meaningful and rewarding careers in one of the UK's leading retail brands.
