Michael Page is seeking a Complaints Manager in the financial services sector, based in Manchester, to oversee the end-to-end handling of customer complaints and ensure resolutions comply with regulations. You will analyse trends, deliver training, report to senior management, and work with other departments to improve processes.
The role is permanent with a salary of Β£40,000 and a strong focus on customer service excellence.
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Senior Complaints & Service Improvement Manager in Ringway employer: Michael Page
ASDA is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the heart of Leeds. With a strong commitment to employee growth, ASDA provides numerous opportunities for professional development and advancement, alongside competitive salaries and comprehensive benefits. The hybrid working model allows for flexibility, making it an attractive workplace for those seeking meaningful and rewarding careers in one of the UK's leading retail brands.