At a Glance
- Tasks: Enhance resident relationships and improve service quality in the housing sector.
- Company: Michael Page, a leading recruitment agency in London.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a dynamic team focused on positive change and compliance.
- Why this job: Make a real difference in residents' lives while shaping service improvements.
- Qualifications: Experience in community engagement and strong communication skills.
The predicted salary is between 31500 - 38500 Β£ per year.
Michael Page in London is seeking a Resident Engagement and Service Improvement Officer to strengthen relationships with residents and improve service quality across the housing sector. You will collaborate with residents and internal teams to ensure voices are heard and improvements are delivered.
The role focuses on developing and implementing engagement strategies, facilitating consultations, documenting feedback, and reporting on progress while ensuring regulatory compliance and a proactive approach.
Resident Experience & Service Improvement Lead (London) employer: Michael Page
At Michael Page, we pride ourselves on being an excellent employer that champions community impact through our Social Value Lead role. Our supportive work culture fosters collaboration and innovation, providing employees with ample opportunities for professional growth while making a meaningful difference in the property industry. Located in a vibrant area, we offer competitive salaries and a commitment to employee well-being, ensuring that you thrive both personally and professionally.