Resident Engagement & Service Improvement Lead (London)

Resident Engagement & Service Improvement Lead (London)

Full-Time 29700 - 36300 Β£ / year (est.) No working from home possible
Michael Page

At a Glance

  • Tasks: Enhance resident relations and improve service quality through collaboration and planning.
  • Company: Join a supportive social housing organisation focused on community engagement.
  • Benefits: Inclusive workplace with opportunities for personal and professional growth.
  • Other info: Dynamic role with a focus on resident-centred service delivery.
  • Why this job: Make a real difference in residents' lives while developing your skills.
  • Qualifications: Strong communication skills and a passion for community service.

The predicted salary is between 29700 - 36300 Β£ per year.

Michael Page is seeking a Resident Engagement and Service Improvement Officer in London to strengthen relations with residents and improve the quality of services delivered. You will collaborate with internal teams to understand needs, develop improvement plans, facilitate resident meetings, monitor progress, and maintain records to ensure compliant, resident-centred service delivery.

The role sits in the Social Housing sector, offering a supportive and inclusive workplace with opportunities for growth.

Resident Engagement & Service Improvement Lead (London) employer: Michael Page

At Michael Page, we pride ourselves on being an excellent employer that champions community impact through our Social Value Lead role. Our supportive work culture fosters collaboration and innovation, providing employees with ample opportunities for professional growth while making a meaningful difference in the property industry. Located in a vibrant area, we offer competitive salaries and a commitment to employee well-being, ensuring that you thrive both personally and professionally.

Michael Page

Contact Details:

Michael Page Recruitment Team

We think you need these skills to ace Resident Engagement & Service Improvement Lead (London)

Communication Skills
Problem-Solving Skills
Attention to Detail
Team Leadership
Stakeholder Management
Project Management
Team Collaboration